We did a transfer of a site from a cPanel server that we no longer can access. We noticed after the transfer complete that Alias domains did not transfer properly.
In the transfer logs, it says:
"Failed to restore the domain “aliasdomainName.com”: (XID tpj9hf) Sorry, the domain is already pointed to an IP address that does not appear to use DNS servers associated with this server. Please transfer the domain to this servers nameservers or have your administrator add one of its nameservers to /etc/ips.remotedns and make the proper A entries on that remote nameserver."
The alias domain does not show under "Aliases" section. However, there are e-mails setup for it such as [email protected] exist but they do not work, giving following error:
"[email protected] is undeliverable: Unrouteable address"
In the DNS, the alias domain entry exist. When trying to re-add the Alias domains, I get the error:
"There was an error when the system attempted to create the alias. Park::park failed: (XID mxqhb9) A DNS entry for “example.com” already exists. You must remove this DNS entry from this server or all servers in the DNS cluster to proceed. "
I prefer to avoid removing the DNS entries and re-adding. What is the best way to reconcile and fix this issue?
Thanks in advance for your guidance.
In the transfer logs, it says:
"Failed to restore the domain “aliasdomainName.com”: (XID tpj9hf) Sorry, the domain is already pointed to an IP address that does not appear to use DNS servers associated with this server. Please transfer the domain to this servers nameservers or have your administrator add one of its nameservers to /etc/ips.remotedns and make the proper A entries on that remote nameserver."
The alias domain does not show under "Aliases" section. However, there are e-mails setup for it such as [email protected] exist but they do not work, giving following error:
"[email protected] is undeliverable: Unrouteable address"
In the DNS, the alias domain entry exist. When trying to re-add the Alias domains, I get the error:
"There was an error when the system attempted to create the alias. Park::park failed: (XID mxqhb9) A DNS entry for “example.com” already exists. You must remove this DNS entry from this server or all servers in the DNS cluster to proceed. "
I prefer to avoid removing the DNS entries and re-adding. What is the best way to reconcile and fix this issue?
Thanks in advance for your guidance.
Last edited by a moderator: