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False Backup Drive Full Warning

Discussion in 'General Discussion' started by jstavg, Jul 13, 2009.

  1. jstavg

    jstavg Registered

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    We have a managed dedicated server on WHM with a separate HD for backups.

    Everyday we receive a couple of emails with the following content
    However, the backup drive is only about 50-55% full.

    We were told as follows by support:
    I am not too convinced that this is the real cause:
    1. The warnings come 4-5 hours before the backup process starts.
    2. This doesn't happen on other servers (similar disk usage/capacity).
    3. We had a /backup drive of 160 GB on the same server. It really used to
      get 86% full. This was replaced with a 250 GB drive. But still the warnings
      continue.
    4. With this process backups should have failed on older drive b'coz it
      would get full before backups are completed. But that never happened.

    We have checked thru root WHM as well as shell. The backup drive capacity is
    reported correctly at 250 GB.

    • Then from where are these warnings coming?
    • Are the backups first copied and then compressed? Sounds unusual to me on
      various counts!
     
  2. jstavg

    jstavg Registered

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    No one has any idea of what is this? :(

    Is this really how cPanel handles backups?
     
  3. thewebhosting

    thewebhosting Well-Known Member

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    Have you already configured Incremental Backup with this server? It will prevent compression and also uses less server resources to first compress the backup files. It may be possible that this option is enabled in your second server and hence you are not facing issues with that one.
     
  4. cPanelDavidG

    cPanelDavidG Technical Product Specialist

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    Yes, the files will first be copied then compressed. This is done to prevent issues during compression that could arise from a file being in use.
     
  5. Janak

    Janak Well-Known Member

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    I think choosing un-compressed backup is better option to prevent this..
     
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