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"False" disk usage e-mail notification

Discussion in 'General Discussion' started by deanhills, Apr 23, 2018.

  1. deanhills

    deanhills Member

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    Location:
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    I've just received this e-mail notification from my WHM:

    However when I check his cPanel it shows that he has only used half the quota:

    I Googled cPanel and checked his disk usage with root, and it confirms his cPanel record. Is there an explanation why the WHM sees 93% usage instead instead of half of that? Is there a way that someone can manipulate the usage so that it shows half of what is being used?
     
  2. cPanelLauren

    cPanelLauren Forums Analyst
    Staff Member

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    Hello,


    Can you tell me, is the usage primarily email related? Can you also run the following on the server:
    Code:
    /scripts/fixquotas
    followed by :
    Code:
    quota -sv $user
    and let us know the output?


    Thank you,
     
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