FATAL Cannot upgrade to 11.100.0.11 until needed system RPMs are installed

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Greetings!
I'd like help asking for an update issue.
Versions: CLOUDLINUX 7.9 KVM v96.0.15
Error message:
FATAL Cannot upgrade to 11.100.0.11 until needed system RPMs are installed.

System Update error message:
...
--> Finished Dependency Resolution
<span class='text-danger'>Error: Package: cagefs-7.4.11-1.el7.cloudlinux.x86_64 (cloudlinux-rollout-5)</span>
Requires: cagefs-lve = 1.27
Installed: liblve-2.0-5.el7.cloudlinux.x86_64 (@cloudlinux-x86_64-server-7)
cagefs-lve = 1.26
<span class='text-danger'>Error: Package: lve-utils-6.3.3-1.el7.cloudlinux.x86_64 (cloudlinux-rollout-5)</span>
Requires: app-version-detector >= 1:21.1103-1
Installed: 1:app-version-detector-21.0908-1.el7.x86_64 (@cloudlinux-imunify360)
app-version-detector = 1:21.0908-1.el7
Available: 1:app-version-detector-20.0609-1.el7.x86_64 (cloudlinux-imunify360)
app-version-detector = 1:20.0609-1.el7
Available: 1:app-version-detector-20.0803-1.el7.x86_64 (cloudlinux-imunify360)
app-version-detector = 1:20.0803-1.el7
Available: 1:app-version-detector-20.1223-1.el7.x86_64 (cloudlinux-imunify360)
app-version-detector = 1:20.1223-1.el7
Available: 1:app-version-detector-21.0224-1.el7.x86_64 (cloudlinux-imunify360)
app-version-detector = 1:21.0224-1.el7
Available: 1:app-version-detector-21.0421-1.el7.x86_64 (cloudlinux-imunify360)
app-version-detector = 1:21.0421-1.el7
<span class='text-danger'>Error: Package: cagefs-7.4.11-1.el7.cloudlinux.x86_64 (cloudlinux-rollout-5)</span>
Requires: libsecureio.so.0
<span class='text-danger'>Error: Package: lve-utils-6.3.3-1.el7.cloudlinux.x86_64 (cloudlinux-rollout-5)</span>
Requires: liblve >= 2.1-2
Installed: liblve-2.0-5.el7.cloudlinux.x86_64 (@cloudlinux-x86_64-server-7)
liblve = 2.0-5.el7.cloudlinux
You could try using --skip-broken to work around the problem
You could try running: rpm -Va --nofiles --nodigest

Often errors like this can be resolved by running `yum makecache`

System update process has finished.
--

yum clean all, yum makecache, yum update, rpm -Va --nofiles --nodigest Didn't fix it.

Do You have any idea? Thank You for comments!
 
Last edited by a moderator:

cPRex

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[email protected]

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Hey there! I think you just need to disable the cloudlinux-rollout-5 repository, as that is one of the temporary repos that was used for updates. You can find more details on that here:


Can you try disabling that repo and running a 'yum update' to see if that gets things working?
This command partially solved the problem, but it became another problem.
yum-config-manager --disable cloudlinux-rollout*

The update stopped at the MySQL GPG key.
warning: /var/cache/yum/x86_64/7/mysql57-community/packages/mysql-community-server-5.7.37-1.el7.x86_64.rpm: Header V4 RSA/SHA256 Signature, key ID 3a79bd29: NOKEY

I solved this with the following command:
rpm --import https://repo.mysql.com/RPM-GPG-KEY-mysql-2022

Then the yum update ran successfully.

Unfortunately, the Upgrade to Latest Version feature of cPanel still doesn't run.

...
[2022-03-24 12:59:06 +0100] E The install encountered a fatal error: Cannot upgrade to 11.100.0.11 until needed system RPMs are installed.
=> Log closed Thu Mar 24 12:59:06 2022
[2022-03-24 12:59:06 +0100] E Running `/usr/local/cpanel/scripts/updatenow --upcp --log=/var/cpanel/updatelogs/update.962682.691244156.1641210678.log` failed, exited with code 18 (signal = 0)
=> Log closed Thu Mar 24 12:59:06 2022

The relevant log entry:
...
[2022-03-24 12:28:04 +0100] E The install encountered a fatal error: Cannot upgrade to 11.102.0.8 until needed system packages are installed.

=> Log closed Thu Mar 24 12:28:04 2022

[2022-03-24 12:28:04 +0100] 17% complete

[2022-03-24 12:28:04 +0100] E Running `/usr/local/cpanel/scripts/updatenow --upcp --log=/var/cpanel/updatelogs/update.946784.691057212.1641210678.log` failed, exited with code 18 (signal = 0)

=> Log closed Thu Mar 24 12:28:05 2022
...
 

[email protected]

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I found the cause of the problem. Cloudlinux was unable to update the license information.

clnreg_ks --force

/var/log/up2date

The log shows the following.
...
com.cloudlinux.clos.domain.exceptions.xmlrpc.ClnXmlRpcException: (=_=) Invalid System Credentials. Cannot parse request or identify server. Please, run registration again.
...

Run again:
clnreg_ks --force

[Thu Mar 24 14:02:35 2022] up2date logging into up2date server
[Thu Mar 24 14:02:36 2022] up2date successfully retrieved authentication token from up2date server
[Thu Mar 24 14:03:00 2022] up2date Updating package profile

Check licence status:

It's ok.

Run updates from WHM.

Update successful!

Thank You For help!

SOLVED!