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Fatal error in upcp

Discussion in 'General Discussion' started by aneeshprasad36, Sep 19, 2014.

  1. aneeshprasad36

    Joined:
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    Hello,

    We are trying to update the server from 11.40.0 (build 29) to 11.44.1.18

    However the update is getting blocked and the log messages indicate that there is some rpm conflict. Can anyone please shred some light on this. Following is the log:

    Code:
    [20140918.212529]   Testing if the newly downloaded RPMS can be installed without conflict
    [20140918.212529]   Testing RPM transaction
    [20140918.212702]       package cpanel-ckeditor-4.2-3.cp1140.noarch is already installed
    [20140918.212702]       package cpanel-jquery-ui-themes-1.8.18-1.8.18-3.cp1140.noarch is already installed
    [20140918.212702]       package cpanel-jquery-ui-1.8.18-1.8.18-3.cp1140.noarch is already installed
    [20140918.212702]       package cpanel-jquery-1.10.2-2.cp1140.noarch is already installed
    [20140918.212702]       package nsd-3.2.16-2.cp1136.i386 is already installed
    [20140918.212702]       package cpanel-php53-Archive-Tar-1.3.10-3.cp1136.noarch is already installed
    [20140918.212702]       package cpanel-php53-Structures-Graph-1.0.4-3.cp1136.noarch is already installed
    [20140918.212702]       package cpanel-php53-Net-Socket-1.0.10-3.cp1136.noarch is already installed
    [20140918.212702]       package cpanel-php53-Auth-SASL-1.0.6-3.cp1136.noarch is already installed
    [20140918.212702]       package cpanel-php53-Date-1.4.7-3.cp1136.noarch is already installed
    [20140918.212702]       package cpanel-php53-HTTP-1.4.1-3.cp1136.noarch is already installed
    [20140918.212702]       package cpanel-php53-DB-1.7.14-3.cp1136.noarch is already installed
    [20140918.212702] W Exit Code: 129
    [20140918.212702] ***** FATAL: Test install failed:     package cpanel-ckeditor-4.2-3.cp1140.noarch is already installed
    [20140918.212702]       package cpanel-jquery-ui-themes-1.8.18-1.8.18-3.cp1140.noarch is already installed
    [20140918.212702]       package cpanel-jquery-ui-1.8.18-1.8.18-3.cp1140.noarch is already installed
    [20140918.212702]       package cpanel-jquery-1.10.2-2.cp1140.noarch is already installed
    [20140918.212702]       package nsd-3.2.16-2.cp1136.i386 is already installed
    [20140918.212702]       package cpanel-php53-Archive-Tar-1.3.10-3.cp1136.noarch is already installed
    [20140918.212702]       package cpanel-php53-Structures-Graph-1.0.4-3.cp1136.noarch is already installed
    [20140918.212702]       package cpanel-php53-Net-Socket-1.0.10-3.cp1136.noarch is already installed
    [20140918.212702]       package cpanel-php53-Auth-SASL-1.0.6-3.cp1136.noarch is already installed
    [20140918.212702]       package cpanel-php53-Date-1.4.7-3.cp1136.noarch is already installed
    [20140918.212702]       package cpanel-php53-HTTP-1.4.1-3.cp1136.noarch is already installed
    [20140918.212702]       package cpanel-php53-DB-1.7.14-3.cp1136.noarch is already installed
    [20140918.212702]   The Administrator will be notified to review this output when this script completes
    [20140918.212702] ***** FATAL: Error testing if the RPMs will install: Died at /usr/local/cpanel/scripts/updatenow.static-cpanelsync line 13957.
    [20140918.212702]   see [url]http://go.cpanel.net/rpmcheckfailed[/url] for more information
    [20140918.212702]   The Administrator will be notified to review this output when this script completes
    [20140918.212702] E Detected events which require user notification during updatenow. Will send iContact the log
    [20140918.212702]   Removing staged files and directories for binaries/linux-i386, cpanel
    [20140918.212704]   Removing staged files and directories for x3
    [20140918.212706]   Removing staged files and directories for x3mail
    => Log closed Thu Sep 18 21:27:06 2014
    [20140918.212706]   17% complete
    => Log closed Thu Sep 18 21:27:06 2014
    ----------------------------------------------------------------------------------------------------
     
    #1 aneeshprasad36, Sep 19, 2014
    Last edited by a moderator: Sep 19, 2014
  2. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

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    Hello :)

    Please open a support ticket using the link in my signature so we can take a closer look. You can post the ticket number here so we can update this thread with the outcome.

    Thank you.
     
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