The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Fatal error occurs during cpanel creation from whm

Discussion in 'General Discussion' started by ayankhan, Sep 14, 2014.

  1. ayankhan

    ayankhan Member

    Joined:
    Sep 8, 2014
    Messages:
    5
    Likes Received:
    0
    Trophy Points:
    1
    cPanel Access Level:
    Root Administrator
    Hello today when I want to create cpanel user the creation get compete but I get this error,

    Code:
    Could not chdir to /home/domain at /usr/local/cpanel/Whostmgr/Accounts/Create.pm line 801.
    Cpanel::Carp::spew_on_die('Could not chdir to /home/domain at /usr/local/cpanel/Whostm...') called at /usr/local/cpanel/Whostmgr/Accounts/Create.pm line 801
    Whostmgr::Accounts::Create::_wwwacct('max_defer_fail_percentage', 120, 'dkim', 1, 'digestauth', 'n', 'mxcheck', 'local', ...) called at /usr/local/cpanel/Whostmgr/Accounts/Create.pm line 1978
    Whostmgr::Accounts::Create::__createaccount('max_defer_fail_percentage', 120, 'maxpark', 'unlimited', 'dkim', 1, 'mxcheck', 'local', ...) called at /usr/local/cpanel/Whostmgr/Accounts/Create.pm line 2029
    Whostmgr::Accounts::Create::_createaccount('max_defer_fail_percentage', 120, 'maxpark', 'unlimited', 'dkim', 1, 'mxcheck', 'local', ...) called at whostmgr/bin/whostmgr5 line 629
    main::wwwacct() called at whostmgr/bin/whostmgr5 line 249
    


    Also while going to error log I see this error


    Code:
    Cpanel::Bandwidth::RRD::create(Cpanel::Bandwidth::RRD=HASH(0x1af1a10), HASH(0x1b3f378)) called at /usr/local/cpanel/Cpanel/Logd.pm line 1870
    Cpanel::Logd::createallrrdbs('domain', 645) called at /usr/local/cpanel/Cpanel/Logd.pm line 818
    Cpanel::Logd::updatebw('domain', '/home/domain', 645, 'domain.com', 52428800000, ARRAY(0x1a79af8), Cpanel::Logd::BigLock=HASH(0xca2990), 0) called at /usr/local/cpanel/Cpanel/Logd.pm line 446
    Cpanel::Logd::scanbandwidth('', undef) called at /usr/local/cpanel/libexec/cpanellogd line 196
    [2014-09-14 23:18:22 +0500] warn [cpanellogd] Could not chown /var/cpanel/bandwidth/domain-ftp-peak.rrd to 0:645 at /usr/local/cpanel/Cpanel/Bandwidth/RRD.pm line 162
    Cpanel::Bandwidth::RRD::create(Cpanel::Bandwidth::RRD=HASH(0x1af1a10), HASH(0x1b3f378)) called at /usr/local/cpanel/Cpanel/Logd.pm line 1870
    Cpanel::Logd::createallrrdbs('domain', 645) called at /usr/local/cpanel/Cpanel/Logd.pm line 818
    Cpanel::Logd::updatebw('domain', '/home/domain', 645, 'domain.com', 52428800000, ARRAY(0x1a79af8), Cpanel::Logd::BigLock=HASH(0xca2990), 0) called at /usr/local/cpanel/Cpanel/Logd.pm line 446
    Cpanel::Logd::scanbandwidth('', undef) called at /usr/local/cpanel/libexec/cpanellogd line 196
    [2014-09-14 23:18:22 +0500] warn [cpanellogd] Could not chown /var/cpanel/bandwidth/domain-smtp-peak.rrd to 0:645 at /usr/local/cpanel/Cpanel/Bandwidth/RRD.pm line 162
    Cpanel::Bandwidth::RRD::create(Cpanel::Bandwidth::RRD=HASH(0x1af1a10), HASH(0x1b3f378)) called at /usr/local/cpanel/Cpanel/Logd.pm line 1870
    Cpanel::Logd::createallrrdbs('domain', 645) called at /usr/local/cpanel/Cpanel/Logd.pm line 818
    Cpanel::Logd::updatebw('domain', '/home/domain', 645, 'domain.com', 52428800000, ARRAY(0x1a79af8), Cpanel::Logd::BigLock=HASH(0xca2990), 0) called at /usr/local/cpanel/Cpanel/Logd.pm line 446
    Cpanel::Logd::scanbandwidth('', undef) called at /usr/local/cpanel/libexec/cpanellogd line 196
    [2014-09-14 23:18:22 +0500] warn [cpanellogd] Could not chown /var/cpanel/bandwidth/domain-imap-peak.rrd to 0:645 at /usr/local/cpanel/Cpanel/Bandwidth/RRD.pm line 162
    Cpanel::Bandwidth::RRD::create(Cpanel::Bandwidth::RRD=HASH(0x1af1a10), HASH(0x1b3f378)) called at /usr/local/cpanel/Cpanel/Logd.pm line 1870
    Cpanel::Logd::createallrrdbs('domain', 645) called at /usr/local/cpanel/Cpanel/Logd.pm line 818
    Cpanel::Logd::updatebw('domain', '/home/domain', 645, 'domain.com', 52428800000, ARRAY(0x1a79af8), Cpanel::Logd::BigLock=HASH(0xca2990), 0) called at /usr/local/cpanel/Cpanel/Logd.pm line 446
    Cpanel::Logd::scanbandwidth('', undef) called at /usr/local/cpanel/libexec/cpanellogd line 196
    [2014-09-14 23:18:22 +0500] warn [cpanellogd] Could not chown /var/cpanel/bandwidth/domain-pop3-peak.rrd to 0:645 at /usr/local/cpanel/Cpanel/Bandwidth/RRD.pm line 162
    Cpanel::Bandwidth::RRD::create(Cpanel::Bandwidth::RRD=HASH(0x1af1a10), HASH(0x1b3f378)) called at /usr/local/cpanel/Cpanel/Logd.pm line 1870
    Cpanel::Logd::createallrrdbs('domain', 645) called at /usr/local/cpanel/Cpanel/Logd.pm line 818
    Cpanel::Logd::updatebw('domain', '/home/domain', 645, 'domain.com', 52428800000, ARRAY(0x1a79af8), Cpanel::Logd::BigLock=HASH(0xca2990), 0) called at /usr/local/cpanel/Cpanel/Logd.pm line 446
    Cpanel::Logd::scanbandwidth('', undef) called at /usr/local/cpanel/libexec/cpanellogd line 196
    [2014-09-14 23:18:22 +0500] warn [cpanellogd] Could not chown /var/cpanel/bandwidth/domain-all-peak.rrd to 0:645 at /usr/local/cpanel/Cpanel/Bandwidth/RRD.pm line 162
    Cpanel::Bandwidth::RRD::create(Cpanel::Bandwidth::RRD=HASH(0x1af1a10), HASH(0x1b3f378)) called at /usr/local/cpanel/Cpanel/Logd.pm line 1870
    Cpanel::Logd::createallrrdbs('domain', 645) called at /usr/local/cpanel/Cpanel/Logd.pm line 818
    Cpanel::Logd::updatebw('domain', '/home/domain', 645, 'domain.com', 52428800000, ARRAY(0x1a79af8), Cpanel::Logd::BigLock=HASH(0xca2990), 0) called at /usr/local/cpanel/Cpanel/Logd.pm line 446
    Cpanel::Logd::scanbandwidth('', undef) called at /usr/local/cpanel/libexec/cpanellogd line 196
    [09/14/2014:18:20:02 -0000] info [cpsrvd] reloading config based on -HUP signal

    kindly solve it for me.
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    30,854
    Likes Received:
    676
    Trophy Points:
    113
    cPanel Access Level:
    Root Administrator
    Hello :)

    Is this a dedicated server or a VPS? The error message you pasted is typically indicative of a VPS that has met the "quotaugidlimit" threshold. Do you receive any error messages when manually creating a user? EX:

    Code:
    useradd cptest001
    Note: Please ensure you remove this user after attempting to create it for testing purposes.

    Thank you.
     
Loading...

Share This Page