Fatal Error when trying to edit Contact

Same issue to me

 

I have it too for one account. I'm not logged in at the moment, I'll post some more specific details later.

 

I've got exactly the same problem here.

I guess this happened when I changed an email using the "auto suggest popup" (from Safari)

Did someone found a solution to fix accounts having a bogus contact email ?

 

Hi kenneth

Thanks for your reply.

After my post i just upgraded to WHM 11.24.2. and this fixed the issue:

I tried to change the contact email that was showing "<div id", and got the
"[a fatal error or timeout occurred while processing this directive]The contact email has been changed to address@domain.com. " message.

But this time, the contact email has been successfully updated.

Thank you cPanel team! :p

 

Already running cPanel 11.24.4-R32603 - WHM 11.24.2 - X 3.9, the problem persist. Clicking on the error message (a fatal error...) gave me this

Code:

Can't use an undefined value as an ARRAY reference at /usr/lib/perl5/site_perl/5.6.2/x86_64-linux/YAML/Syck.pm line 72.
	YAML::Syck::Load(undef) called at /usr/local/cpanel/Cpanel/DataStore.pm line 66
	eval {...} called at /usr/local/cpanel/Cpanel/DataStore.pm line 48
	Cpanel::DataStore::load_ref('/home/--username--/.cpanel/contactinfo', 'HASH(0x47f6210)') called at /usr/local/cpanel/Cpanel/DataStore.pm line 36
	Cpanel::DataStore::fetch_ref('/home/--username--/.cpanel/contactinfo') called at /usr/local/cpanel/Cpanel/CustInfo/Save.pm line 43
	Cpanel::CustInfo::Save::_savecontactinfo('/home/--username--', 1, 'email', 'xxxx@xxxx.com') called at whostmgr/bin/whostmgr2.pl line 11999
	main::dochangeemail() called at whostmgr/bin/whostmgr2.pl line 792

(I changed the --username-- and xxx@xxx.com part)

installing YAML::Loader:: Syck doesn't help

Please advice