Fatal error while saving File !!!


Jul 18, 2010
I Have Root Reseller Account and have 2 problem rest no one on server dont have any problem !!!

When i try to save file iin file manger after editing it shows me some fatal error and whne i lcick that i get this message !!!

open index.html failed: Permission denied at cpanel line 4988
Carp::croak('open index.html failed: Permission denied') called at /usr/local/cpanel/Cpanel/Fileman.pm line 1105
Cpanel::Fileman::fmsavefile('%2fhome%2fdarksecu%2fpublic_html', 'index.html', '<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Strict//EN" "http:/...', '', 1) called at cpanel line 4988
main::__ANON__('%2fhome%2fdarksecu%2fpublic_html', 'index.html', '<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Strict//EN" "http:/...', '', 1) called at cpanel line 1093
eval {...} called at cpanel line 1093
main::real_exectag('<cpanel Fileman="fmsavefile($FORM{\'dir\'},$FORM{\'file\'},$FORM...') called at cpanel line 4015
main::dotag_finished_headers('<cpanel Fileman="fmsavefile($FORM{\'dir\'},$FORM{\'file\'},$FORM...', 0) called at cpanel line 3898
main::cpanel_parseblock('<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN"^J^I...') called at cpanel line 3842
main::cpanel_parse('GLOB(0xab94668)') called at cpanel line 5331
main::run_standard_mode() called at cpanel line 387
2nd prob.

i can loginto my webmail but when i chose any of mail viewer they show that users & Pass doesnt exist !!!!
Rest of users on server can login in thier mailviewer also !!!!!!

please help !! :(:(:(:(:(


Apr 10, 2010
Error that you have mentioned is mostly because of file ownership and permission.

SSH to server and check file permission and ownership. Ownership should be
set to user.user i.e cPanel user name and file should have 644 permission.

for webmail login problem, Verify permission and ownership for mail directory and etc under user home directory.

drwxrwx--- 14 user user 4096 Jul 26 16:19 mail
drwxr-xr-x 4 user mail 4096 Mar 31 07:53 etc