fadec

Registered
Mar 21, 2020
3
1
3
sydney
cPanel Access Level
Website Owner
Fatal Error

During investigation into why my site is so slow I found the following message -

A fatal error or timeout occurred while processing this directive
cPanel cannot be executed standalone. It must be run from cpsrvd or xml-api. This check can be disabled in Tweak Settings. at cpanel.pl line 3623.
at cpanel.pl line 3623.
cpanel::cpanel::printanddie("cPanel cannot be executed standalone. It must be run from cp"...) called at cpanel.pl line 4564
cpanel::cpanel::parent_check() called at cpanel.pl line 835
cpanel::cpanel::script("cpanel::cpanel", "/var/installatron/cache/tq_964b77a4deb44f138a2b2bddfd210c93") called at cpanel.pl line 323

There is also two public_ html files.
Screen Shot 2020-04-02 at 2.50.36 pm.png

Could this be the reason.

Any information on a fix would be greatly appreciated.

Thanks,
 
Last edited:

cPanelLauren

Product Owner
Staff member
Nov 14, 2017
13,295
1,254
313
Houston
I do doubt that the two public_htmls is the issue the second one there looks to actually be named slightly different with the --- at the end. It looks like based on this error installatron may have been performing an action when cPanel was being updated.

You can see other threads with this error as well: Error cPanel cannot be executed standalone