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SOLVED Fatal errors when theme changes from x3

Discussion in 'User Experience' started by Antonis0000, Dec 15, 2016.

  1. Antonis0000

    Antonis0000 Registered

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    Everything is messed up after i changed the theme from x3 to another. I get an fatal error : A fatal error or timeout occurred while processing this directive. and lots of warnings with the same title. How can i switch back to x3 theme?
     
  2. SysSachin

    SysSachin Well-Known Member

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    Hello,

    It's not possible to switch back to x3 theme as x3 theme is no longer available. For more information you have to check below URL

    It’s time to say goodbye to X3 | cPanel Blog
    Regarding the above error , Please make sure that the permission and the ownership of the account is properly set and also check the cPanel error logs for the exact error message. You can get the cPanel error logs at /usr/local/cpanel/logs/error_log.
     
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  3. anushkumar

    anushkumar Well-Known Member

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    Hello Antonis0000,

    Click on the Fatal error message and it should expand, please attach the screenshot of that error for us to guide you better.
     
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  4. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello @Antonis0000,

    Your access level is listed as 'Website Owner'. I recommend reaching out to your web hosting provider for additional assistance, as you won't be able to correct this issue if cPanel is no longer loading after attempting to change the theme.

    Thank you.
     
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