The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Fatal! Write Failure: /etc/valiases/mydomain.com

Discussion in 'General Discussion' started by organic, Aug 26, 2010.

  1. organic

    organic Member

    Joined:
    Apr 26, 2009
    Messages:
    8
    Likes Received:
    0
    Trophy Points:
    51
    Hi there,

    I have a strange problem with just one of my client accounts: Forwarders cannot be added. If I manually chown /etc/valiases/mydomain.com with the users username, I can add a forwarder - However, during one of the cPanel CRON jobs, the /etc/valiases/mydomain.com file is removed, and the problem begins again.

    Any thoughts?

    Thanks
     
    #1 organic, Aug 26, 2010
  2. cPanelJared

    cPanelJared Technical Analyst
    Staff Member

    Joined:
    Feb 25, 2010
    Messages:
    1,840
    Likes Received:
    19
    Trophy Points:
    143
    Location:
    Houston, TX
    cPanel Access Level:
    Root Administrator
    Run the following command from the shell as root:

    Code:
    # tail -f /usr/local/cpanel/logs/error_log
    and try to add a forwarder while it is running. After trying to add the forwarder, press Ctrl+C to stop the tail command. What is the output from tail-ing the error_log file?

    What are the ownerships, permissions and attributes on the /etc/valiases/mydomain.com file? Please provide the output from the following commands (munge the filename if desired):

    Code:
    # ls -alh /etc/valiases/mydomain.com
# lsattr /etc/valiases/mydomain.com
     
    #2 cPanelJared, Aug 26, 2010
  3. organic

    organic Member

    Joined:
    Apr 26, 2009
    Messages:
    8
    Likes Received:
    0
    Trophy Points:
    51
    Hi Jared,

    I attempted to do as you asked, however there were no logs generated that were visible through tail, so there is nothing I can paste in here that's useful - The cPanel interface simply balks with the write error and that's it.

    To remedy the issue, as it is a support email address, I manually create the /etc/valiases/mydomain.com file, and chown it as the correct user, however during one of the nightly system sweeps, it is deleted, and I have to do it again... I'm at a loss...
     
    #3 organic, Sep 1, 2010
  4. madaboutlinux

    madaboutlinux Well-Known Member

    Joined:
    Jan 24, 2005
    Messages:
    1,052
    Likes Received:
    2
    Trophy Points:
    168
    Location:
    Earth
    What is the cPanel theme are you using for that specific account? Try changing it to x3 incase you are using 'x' OR vice-versa.

    BTW, when you receive an error in cPanel, do you see any errors in the cPanel logs?

    I am aware you have checked that already but just wanted to make sure.
     
    #4 madaboutlinux, Sep 2, 2010
  5. cPanelJared

    cPanelJared Technical Analyst
    Staff Member

    Joined:
    Feb 25, 2010
    Messages:
    1,840
    Likes Received:
    19
    Trophy Points:
    143
    Location:
    Houston, TX
    cPanel Access Level:
    Root Administrator
    If madaboutlinux's suggestion does not help (switching from X to X3 if this has not already been done), please submit a ticket so that we may look at this directly. This appears to be an unusual situation and we would like to look at the server to determine the cause.
     
    #5 cPanelJared, Sep 2, 2010
(You must log in or sign up to post here.)
Loading...
Similar Threads - Fatal Write Failure
  1. rajeshkasireddy

    A fatal error or timeout occurred while processing this directive.

    rajeshkasireddy, Jun 28, 2017, in forum: General Discussion
    Replies:
    1
    Views:
    73
    cPanelMichael
    Jun 28, 2017
  2. Onklmaps

    How to investigate Fatal error

    Onklmaps, Jun 15, 2017, in forum: General Discussion
    Replies:
    3
    Views:
    83
    cPanelMichael
    Jun 16, 2017
  3. Carl Beebe

    SOLVED PHP Fatal Error

    Carl Beebe, Jun 2, 2017, in forum: EasyApache
    Replies:
    4
    Views:
    167
    cPanelMichael
    Jun 5, 2017
  4. liroy

    A fatal error or timeout occurred while processing this directive.

    liroy, May 26, 2017, in forum: Discusión en Español
    Replies:
    1
    Views:
    245
    Infopro
    May 26, 2017
  5. Motamedi

    a fatal error or timeout occurred while processing this directive

    Motamedi, May 17, 2017, in forum: General Discussion
    Replies:
    2
    Views:
    306
    cPanelNick
    May 17, 2017

Share This Page