I don't think cpanel has a good grasp on what features are needed and what are not needed. In upcoming v11.80 we see a new website editor, and a "security advisory" page. Great. It's too bad they wasted resources on unnecessary upgrades like that when basic things such as DNS SRV records still isn't easily possible. We have many customers regularly asking for SRV records to be added, because they are using Exchange or VoIP, etc.. but zero customers asking for a better website editor.cPanel needs to be able to respond more quickly to the changing needs of end users.
I know cpanel is just going to say that they look at number of votes in the features.cpanel.net page, but really... some basic common sense is needed, too. Whomever is making the decisions on what features to add/improve should consider talking to hosts in the real world.