Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

fetch_vhost_ssl components high CPU usage

Discussion in 'General Discussion' started by Dan K, Jun 23, 2017.

  1. Dan K

    Dan K Registered

    Joined:
    Apr 23, 2017
    Messages:
    4
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    UK
    cPanel Access Level:
    Root Administrator
    Hey,

    We've recently upgraded a couple of servers to CentOS7 and migrated accounts across. Since the migration we've seen extremely high CPU usage from "xml-api - fetch_vhost_ssl_components -json fetch_vhost_ssl_components" for long periods of time (several days).

    Is this normal or is it a known issue? I assume this is part of AutoSSL?

    Thanks
     
    #1 Dan K, Jun 23, 2017
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    44,802
    Likes Received:
    1,896
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Twitter:
    Hi Dan,

    It's possible this relates to corruption in one of the files used to store SSL data for the AutoSSL feature. Could you open a support ticket using the link in my signature so we can take a closer look at the affected system?

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #2 cPanelMichael, Jun 23, 2017
  3. Dan K

    Dan K Registered

    Joined:
    Apr 23, 2017
    Messages:
    4
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    UK
    cPanel Access Level:
    Root Administrator
    Hey Michael

    It's happening on 2 servers currently but I've opened ticket 8639789.

    Thanks
     
    #3 Dan K, Jun 23, 2017
(You must log in or sign up to post here.)

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Accept Learn More...
    Dismiss Notice