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SOLVED File does not exist: /var/www/html/index.php

Discussion in 'General Discussion' started by Nirjonadda, Aug 31, 2017.

  1. Nirjonadda

    Nirjonadda Well-Known Member

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    I see this error randomly, Please let me know this fix. I see only index.html in /var/www/html/ directory. How to re-adding index.php files?

    Code:
    [Thu Aug 31 15:02:37.526893 2017] [:error] [pid 2193:tid 140073118959360] [client 27.73.202.239:53164] File does not exist: /var/www/html/index.php

    ScreenShot00053.png
     
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    #1 Nirjonadda, Aug 31, 2017
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello,

    Could you provide some more details about where you see this error message? Are there any entries before or after that error line in the Apache error log?

    Thank you.
     
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    #2 cPanelMichael, Sep 1, 2017
  3. Nirjonadda

    Nirjonadda Well-Known Member

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    This error in /usr/local/apache/logs/error_log

    Code:
    [Sun Sep 03 09:14:56.076624 2017] [proxy_fcgi:error] [pid 6771:tid 139786085988096] (70008)Partial results are valid but processing is incomplete: [client 119.30.47.116:52412] AH01075: Error dispatching request to : (reading input brigade), referer:
[Sun Sep 03 09:15:29.414608 2017] [:error] [pid 6771:tid 139785607603968] [client 94.75.219.9:53604] File does not exist: /var/www/html/index.php
[Sun Sep 03 09:19:51.708256 2017] [:error] [pid 7400:tid 139785683138304] [client 94.75.219.9:54156] File does not exist: /var/www/html/index.php
[Sun Sep 03 09:25:22.440252 2017] [:error] [pid 7124:tid 139785850992384] [client 94.75.219.9:54843] File does not exist: /var/www/html/index.php
[Sun Sep 03 09:27:30.573752 2017] [:error] [pid 9125:tid 139785892955904] [client 171.255.214.190:2629] File does not exist: /var/www/html/index.php
[Sun Sep 03 09:28:19.264356 2017] [:error] [pid 9288:tid 139785641174784] [client 171.255.214.190:3155] File does not exist: /var/www/html/index.php
[Sun Sep 03 09:35:02.752870 2017] [:error] [pid 9451:tid 139785775458048] [client 171.255.214.190:51758] File does not exist: /var/www/html/index.php
[Sun Sep 03 09:37:26.220963 2017] [:error] [pid 9451:tid 139786027239168] [client 171.255.214.190:52018] File does not exist: /var/www/html/index.php
[Sun Sep 03 09:42:39.228017 2017] [:error] [pid 9451:tid 139785850992384] [client 171.255.214.190:5669] File does not exist: /var/www/html/index.php
[Sun Sep 03 09:49:09.494380 2017] [:error] [pid 9288:tid 139785582425856] [client 171.255.214.190:7301] File does not exist: /var/www/html/index.php
[Sun Sep 03 09:51:37.748865 2017] [:error] [pid 9451:tid 139786027239168] [client 171.255.214.190:7737] File does not exist: /var/www/html/index.php
[Sun Sep 03 09:56:55.141736 2017] [:error] [pid 11090:tid 139785607603968] [client 171.255.214.190:8351] File does not exist: /var/www/html/index.php
[Sun Sep 03 09:57:48.820199 2017] [proxy_fcgi:error] [pid 9451:tid 139786269165312] (103)Software caused connection abort: [client 101.2.164.106:27220] AH01075: Error dispatching request to : (reading input brigade), referer:
     
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    #3 Nirjonadda, Sep 3, 2017
  4. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello,

    If none of your scripts or web pages are referencing "/var/www/html/index.php", then it's possible someone is simply attempting to access a file path that does not exist over the server's shared IP address. Thus, the error message correctly shows the "File does not exist: /var/www/html/index.php" message.

    Thank you.
     
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    #4 cPanelMichael, Sep 5, 2017
  5. WorkinOnIt

    WorkinOnIt Well-Known Member

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    Hello

    I am seeing a similar error

    But it shows this error against my own server IP (example 12.345.67.89).

    [:error] [pid 17567] [client 12.345.67.89:39902] File does not exist: /var/www/html/code.php

    Is there a way to trace the error using the PID ?
     
    #5 WorkinOnIt, Dec 6, 2017
  6. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello,

    If it's your server's IP address, try searching the files within the home directories of your accounts to see if any of them are referencing that file path. EX:

    Code:
    grep -rnw '/home/' -e 'code.php'
    Thank you.
     
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    #6 cPanelMichael, Dec 6, 2017
  7. WorkinOnIt

    WorkinOnIt Well-Known Member

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    Thanks @cPanelMichael

    That brought back too many results - many legit.

    I think the issue is, somewhere in one of dozens of accounts, a file is calling to a "code.php" which doesn't exist.

    I checked all accounts error logs and cannot find any account showing that error.

    Is there a way to identify the offender using process ID... [pid 17341] - or any other suggestions?
     
    #7 WorkinOnIt, Dec 10, 2017
  8. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    It's unlikely the process ID is still active, so I'm not sure how much it will help. You could try using the specific path, as it's not a standard file location on cPanel servers and thus you may see fewer search results:

    Code:
    grep -rnw '/home/' -e '/var/www/html/code.php'
    Thank you.
     
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    #8 cPanelMichael, Dec 11, 2017
  9. WorkinOnIt

    WorkinOnIt Well-Known Member

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    Thanks - I finally found the issue - it was a hacked website :-(

    Client suspended and problem solved for now (with another one to deal with!)
     
    #9 WorkinOnIt, Dec 16, 2017
    cPanelMichael likes this.
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