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File does not exist

Discussion in 'General Discussion' started by Tigernoob, Oct 30, 2015.

  1. Tigernoob

    Tigernoob Registered

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    Hello and Good morning every one i hope you are having a great day


    I've been struggling with my website and one day it was working fine until this happened when i always try to open it
    Code:
    [SIZE=6][B]Internal Server Error[/B][/SIZE]
    The server encountered an internal error or misconfiguration and was unable to complete your request.
    
    Please contact the server administrator, [EMAIL]webmaster@example.com[/EMAIL] and inform them of the time the error occurred, and anything you might have done that may have caused the error.
    
    More information about this error may be available in the server error log.
    
    Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.
    
    I've been told to check the error log and here it is i wonder if some one can help me out and thank you





    Code:
     Oct 30 10:17:42 2015] [error] [client 123.125.xxx.39] File does not exist: /home/dynamickw/public_html/500.shtml
    [Fri Oct 30 10:17:42 2015] [error] [client 123.125.71.39] SoftException in Application.cpp:256: File "/home/dynamickw/public_html/zhuye/ghn/79694/index.php" is writeable by [URL]http://example.com/
     
    #1 Tigernoob, Oct 30, 2015
    Last edited by a moderator: Oct 30, 2015
  2. madmanmachines

    madmanmachines Well-Known Member

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    Code:
    File "/home/dynamickw/public_html/zhuye/ghn/79694/index.php" is writeable
    Did you check the permissions of this file? I assume you are running suPHP as your PHP handler? Adjust the file permissions as below:
    Code:
    chmod 644 /home/dynamickw/public_html/zhuye/ghn/79694/index.php
     
  3. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello :)

    Yes, as mentioned, it looks like the permissions on that file are not compatible with suPHP. Ensure it's configured with 0644 permissions.

    Thank you.
     
  4. Tigernoob

    Tigernoob Registered

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    Code:
    [Sun Nov 01 09:09:40 2015] [error] [client 91.140.xxx.xx] File does not exist: /home/dynamickw/public_html/404.shtml, referer: [URL]http://www.example.com/[/URL]
    
    Ok now its showing up a new error plz help me out i need quick help

    and when i write www.example.com shows up an error while example.com it shows up normally
     
    #4 Tigernoob, Nov 1, 2015
    Last edited by a moderator: Nov 1, 2015
  5. cPanelMichael

    cPanelMichael Forums Analyst
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    I notice you do not have root access to the server. I suggest reporting this issue to your web hosting provider so they can take a closer look.

    Thank you.
     
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