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"file has vanished" Error When using WHM Transfer Tool

Discussion in 'Data Protection' started by Kyle Piira, Aug 9, 2015.

  1. Kyle Piira

    Kyle Piira Registered

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    Hey, so I was trying to transfer a cPanel Account using the Transfer Tool in WHM, and for some reason when it was restoring the backup it got stuck at 24% and threw this error a bunch of times:

    file has vanished: "/home/clashco3/public_html/clashmovies/app/storage/sessions/f127efdfb70b853e26aa6dd8c630b1976975be3d"

    Should I be worried? Also Should I abort the transfer, or wait to see if it will get un-stuck from 24%?
     
  2. dalem

    dalem Well-Known Member
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    No it was a session file that was deleted during the transfer. How long has it been stuck @ 24% there my be a ton small files in the folder you mentioned above
     
  3. Kyle Piira

    Kyle Piira Registered

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    It seems to have fully restored itself now, but it was stuck at 24% for a Good 2-3 hours.
     
  4. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello :)

    I am happy to see the account transferred over successfully. Going forward, if enabling backups, I suggest excluding the sessions directory from your backups by utilizing the backup exclusion file:

    cPanel - Backup exclusions

    Thank you.
     
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