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File is writable by group error installing WHMCS

Discussion in 'General Discussion' started by Haveno, Jan 11, 2017.

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  1. Haveno

    Haveno Member

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    Hi.. i get this error when i try to install whmcs:
    Code:
    [Wed Jan 11 12:04:59.300364 2017] [:error] [pid 11558] [client 173.212.203.6:44488] SoftException in Application.cpp:632: Directory "/home/levelhostcom/public_html/central" is writeable by group
    [Wed Jan 11 12:04:59.300455 2017] [core:error] [pid 11558] [client 173.212.203.6 :44488] End of script output before headers: index.php
    
    and that when i try to see the phpinfo():
    Code:
    [Wed Jan 11 11:19:21.005308 2017] [:error] [pid 11561] [client 173.212.203.6:44118] SoftException in Application.cpp:262: File "/home/levelhostcom/public_html/php/phpinfo.php" is writeable by group
    [Wed Jan 11 11:19:21.005370 2017] [core:error] [pid 11561] [client 173.212.203.6:44118] End of script output before headers: phpinfo.php
    
    Whats happen?
    Ty.
     
    #1 Haveno, Jan 11, 2017
    Last edited by a moderator: Jan 11, 2017
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello,

    Check to ensure the directory referenced in the error message uses 0755 permissions and the file uses 0644 permissions.

    Thank you.
     
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  3. Haveno

    Haveno Member

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    Thats it.. but why cpanel create those directory with the wrong permission? :S
     
  4. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello,

    The directories you have referenced are not created by cPanel. You may want to consult with the WHMCS support team if the installation isn't creating directories as expected:

    Support | WHMCS

    Thank you.
     
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