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File Manager - 404 for uploads

Discussion in 'General Discussion' started by xtinelynch, Nov 3, 2016.

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  1. xtinelynch

    xtinelynch Registered

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    Hello

    Can anyone see what I'm doing wrong? I'm using FileZilla to upload my website. It works in perfect working order from my desktop and I've transferred across everything to the public_html folder but when I type in the URL/any URL for my domain, nothing I've uploaded seems to appear.

    I've logged into the cpanel File Manager and can see it's uploaded there too. I note that the tester isn't shown in the right hand panel, but it appears in the File Manager.

    At this stage I've saved the "Site" subfolder as a zip, uploaded it and extracted it through File Manager and saved it to just about every folder structure there is to see if at any stage it will work.

    Nothing I upload appears on the domain, test pages, images and index.html included.

    Under pressure to fix this all week as I'm going to a conference this weekend and have business cards printed with this broken domain on them, and the email is supposed to be linked to that. So any quick answer would be appreciated.
     

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  2. Infopro

    Infopro cPanel Sr. Product Evangelist
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    yourdomain.com/index.html should work, I see it there in your screenshot.

    There are no other files in public_html to open in your browser, they don't exist. process.php is probably a file having to do with some other part of your site, I guess.

    Did you just move to this server from some other server and forgot to update DNS maybe? Just guessing of course.

    It is possible if you're uploading to a new account via the IP address and then checking the site via the domain name, that you might be looking at the wrong server, if the DNS wasn't updated.

    I've done it myself. :rolleyes:
     
  3. xtinelynch

    xtinelynch Registered

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    Thanks for your help.

    Unfortunately domainname.com/index.html still displays the 404 message. It says:
    "Not Found
    The requested URL /index.html was not found on this server.

    Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request."

    This is a new domain name, new server and new FTP set up. I haven't made a website in years, so i feel I may be missing a trick. Here is a screenshot of my FTP Site Manager login, showing ftp.domainname.com
     

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  4. Infopro

    Infopro cPanel Sr. Product Evangelist
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    I'm leaning toward DNS issues still. Are you sure the domain name is using the proper nameservers for the new server, setup at your Domain Name Registrar?
     
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