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File Manager Data Error

Discussion in 'General Discussion' started by ruzbehraja, Jan 4, 2012.

  1. ruzbehraja

    ruzbehraja Well-Known Member

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    http://forums.cpanel.net/f5/bug-rep...-file-ends-m-control-m-157537.html#post661521

    Hi,

    In addition to the reason in that earlier thread, i notice that the file manager gives the Data Error, when the .htaccess file is set to permission 000.

    the problem disappears once you reset the htaccess permission back to 644.
    But this requires to be done through FTP, since the File Manager wont open any folders.

    Probably something to do with the explanation given here:
    http://forums.cpanel.net/f5/file-manager-shows-data-error-166210.html#post694086

    If some cpanel staff member can throw some light on why this happens, it would be great. :)





     
  2. Infopro

    Infopro cPanel Sr. Product Evangelist
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    I'm unclear on which problem you're having. You've got a file name causing an issue and can't get in to fix it due to permissions on your htaccess file?
     
  3. ruzbehraja

    ruzbehraja Well-Known Member

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    Not really.

    A users site had been compromised by a gumblar type ftp password theft. The htaccess had been modified and was redirecting traffic from his site.

    The user did not want the files deleted from the public_html, for further investigation, and only wanted the permissions of all the compromised files set to 000 to lock them down from public view.

    When I reset the permissions of htaccess to 000, the File Manager stopped working (it showed Data Error).

    Hope its clear now.
     
  4. cPanelTristan

    cPanelTristan Quality Assurance Analyst
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    Hello,

    If you believe there is an issue with File Manager in this instance, please submit a bug report as well so that our developers are aware of the issue. Relaying information on the forum would be useful, but it is even more useful for bug reports to be submitted by customers when they find a product defect. The report option is available at the top of the forum, or using http://go.cpanel.net/bugs

    Thanks!
     
  5. ruzbehraja

    ruzbehraja Well-Known Member

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    Yes, but I wasn't sure about whether this is a bug or is it normal behavior, but I will open a bug report.

    The main question was that:
    Is File Manager supposed to be affected by changes to the users .htaccess file?


    Thanks for the input anyway.
     
    #5 ruzbehraja, Jan 6, 2012
    Last edited: Jan 6, 2012
  6. Infopro

    Infopro cPanel Sr. Product Evangelist
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    No, not that I'm aware of.
     
  7. ruzbehraja

    ruzbehraja Well-Known Member

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    I did open a bug report with cpanel and this is what they said:

    I am wondering whether this can be misused, if the htaccess is compromised or manipulated, although I dont see any apparent method.

    Thoughts welcome.
     
  8. cPanelTristan

    cPanelTristan Quality Assurance Analyst
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    If someone gains access to your account to modify files such as .htaccess, you would have far more to worry about beyond File Manager not working due to .htaccess being set to 000 permissions.
     
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