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File Manager Missing from Cpanel

Discussion in 'User Experience' started by Insiya, Jun 6, 2016.

  1. Insiya

    Insiya Registered

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    Hello.

    I am experiencing a problem regarding file manager. while working on a website project i used filemanger o download certain files, after two days, file manger went missing from cpanel and only legacy file manager exists.

    the hosting provider wont give any support regarding this issue. kindly advise how to get filemanger back.

    P.s i have tried resetting interface option at the bottom
     

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  2. Infopro

    Infopro cPanel Sr. Product Evangelist
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    You might try resetting cPanel to use Paper Lantern. Your screenshot appears to be using a custom style or theme.
     
  3. Insiya

    Insiya Registered

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    Is there a way to change theme back to paper lantern without Web host Manager. the hosting provider, wont give any support.
     
  4. Infopro

    Infopro cPanel Sr. Product Evangelist
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    You might check for the "Change Style" option under Preferences section if it's there.

    I'd be interested to know why he wouldn't help with this. That is unless his custom style is displaying something he wants you to see. If that's the case, you might be stuck with that style. And if true, you should tell him his custom style does not display the File Manager, a basic, most needed function in your cPanel.
     
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