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File Not Shown

Discussion in 'General Discussion' started by mnmhm2004, Feb 2, 2008.

  1. mnmhm2004

    mnmhm2004 Member

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    #1 mnmhm2004, Feb 2, 2008
    Last edited by a moderator: Feb 2, 2008
  2. mitgib

    mitgib Well-Known Member
    PartnerNOC

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    check the ownership/permissions of .cpanel/datastore or .cpanel-datastore in that users home directory

    It should be owned by that user with 755 permissions
     
  3. mnmhm2004

    mnmhm2004 Member

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    thanks mitgib for your responce
    i checked the folder /.cpanel/datastore and it is 755
    unfortunately i am a reseller
    and this is one of my clients
    and the server admin is leave a server and not response to me any more
    i want solve this problem to make a backup of this site and transfer it away
    so when i make a backup it corrupted (EX. the size of site is 300 M the backup will be 10 M and after extracting it will 19 M and jyst structure of folders and no files ???)
    do plz any one can help me because i can't submit a ticket to cpanel stuff
    thanks in advance
     
  4. cPanelNick

    cPanelNick Administrator
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    Do you get a java script error in your javascript console?
     
  5. mnmhm2004

    mnmhm2004 Member

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    NO !!!!
    :confused:
     
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