SOLVED File permissions issues on website

fosterg4

Registered
Jul 2, 2019
3
2
78
Indonesia
cPanel Access Level
Root Administrator
my server spesification
/etc/redhat-release:CentOS Linux release 7.6.1810 (Core)
/usr/local/cpanel/version:11.80.0.18
/var/cpanel/envtype:vmware

this is error log on this server
location : apache error log /var/log/apache2/error_log
cpanelss1.jpeg
all access rights on cpanel users cannot upload and update plugins such as errors on wordpress, such as Update Failed: Could not create directory. on wordpress but this happens to all accounts other than those using wordpress, I have tried using chmod 777 and my $ user, and still cannot use this to occur on all accounts on cpanel
I've used the script Auto fix for file permissions and ownership or PeachFlame/cPanel-fixperms
but still it didn't work
please help me, I have tried several ways and still have no results
 
Last edited by a moderator:

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,908
2,216
463
Hello @fosterg4,

Could you open a support ticket so we can take a closer look at the affected system to see what's happening? You can share the ticket number here once it's opened and I'll link this thread to it.

Thank you.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,908
2,216
463