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filemanage and virus fals positives

Discussion in 'General Discussion' started by johny_gjx, Apr 7, 2009.

  1. johny_gjx

    johny_gjx Active Member

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    We've seen on a couple of cPanel boxes recently that once a file is uploaded if clamav is present on the server the file manager erroneously finds the file infected and does not allow the user to upload it. clamd service has already been deactivated but this has not helped.

    The only solution so far is to use the uninstall targat and issue
    make uninstall
    in the directory where clam sources had been extracted.

    the mentioned clamav has been installed from source and has many other functions on the box and thus should remain on the server so we need to solve this problem in another way.
     
    #1 johny_gjx, Apr 7, 2009
    Last edited: Apr 7, 2009
  2. johny_gjx

    johny_gjx Active Member

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    Is there an option to disable this behavior?
     
  3. Infopro

    Infopro cPanel Sr. Product Evangelist
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  4. johny_gjx

    johny_gjx Active Member

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    thanks unfortuantely disabling "virus scanner" in the feature list does not help, neither an enabled or disabled "clamd" service does make any difference.
     
  5. Infopro

    Infopro cPanel Sr. Product Evangelist
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    Not sure this matters either, but I'm curious about this comment above.
    Are you saying you've installed it manually and not thru "Manage Plugins" in WHM?

    Could that be the problem?
     
  6. johny_gjx

    johny_gjx Active Member

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    That is right, the clamavconnector through the plugins interface is not installed at all, neither the clamd service is enabled, I'd raise why the filemanager scans the uploaded files at all. I think this behavior is the function of the mentioned plugin which we have never installed.
     
    #6 johny_gjx, Apr 9, 2009
    Last edited: Apr 9, 2009
  7. johny_gjx

    johny_gjx Active Member

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    any idea? shall I submit report to the bugzilla?
     
  8. Fredi

    Fredi Member

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    I have such problem

    Any ideas?
     
  9. Infopro

    Infopro cPanel Sr. Product Evangelist
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  10. justhost

    justhost Well-Known Member

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    Has there been a resolution to this? I am experiencing the same issues.
     
  11. johny_gjx

    johny_gjx Active Member

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  12. johny_gjx

    johny_gjx Active Member

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    The problem still exists in cPanel 11.25 despite what the bugzilla comment from Kenneth mentioned.
     
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