joaosavioli

Well-Known Member
Feb 7, 2008
64
11
58
Hello,

When I´m in cpanel user and try to download a file using file manager, nothing happen.
Please, could you help me?

PS: I´m trying to download clicking with mouses´s left button >> download.

Best
Joao
 

joaosavioli

Well-Known Member
Feb 7, 2008
64
11
58
Hello,

Yes, but didn´t wotk too.
I can see error 404 in chrome depuration:
GET example.com:2083/cpsess7936285510/download?skipencode=1&file=%2fhome%2fuser%2fMyfile.txt 404 (Not Found)

Could you help me?

Best
Joao
 
Last edited by a moderator:

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,909
2,229
463
Hello Joao,

Can you verify which version of cPanel is installed on this server? Is the account using the default Paper Lantern theme? Do you notice any output to /usr/local/cpanel/logs/error_log when reproducing the issue?

Thank you.