The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Filemanager: Virus Detected; File not Uploaded! (Access denied. ERROR)

Discussion in 'General Discussion' started by andren, May 12, 2006.

  1. andren

    andren Active Member

    Joined:
    Oct 4, 2005
    Messages:
    34
    Likes Received:
    0
    Trophy Points:
    6
    We get the following error in filemanager for ONE cpanel account when uploading any file:
    Code:
    Virus Detected; File not Uploaded! (Access denied. ERROR)
    The nature of the file does not make any difference (jpeg, txt etc.), no file can be uploaded, they are all denied with the above error. File/directory permissions look OK.
    Uploading works in other accounts (even if owned by the same reseller).

    This is most likely NOT a clamd.conf error (we checked). We searched the forums and googled around - nothing helpful.

    Server runs:
    WHM 10.8.0 cPanel 10.8.2-R83
    CentOS 4.1 x86_64 - WHM X v3.1.0

    Anyone having an idea?
    Thanks a lot!
     
  2. lefteris

    lefteris Member

    Joined:
    Nov 5, 2005
    Messages:
    17
    Likes Received:
    0
    Trophy Points:
    1
    you need to run /scripts/fixquotas/


    I have the same problem and i solved with that script
     
  3. andren

    andren Active Member

    Joined:
    Oct 4, 2005
    Messages:
    34
    Likes Received:
    0
    Trophy Points:
    6
    Good for yoy!
    Didn't work in our case, we tried that before and tried again after you recommeded it. Same for fixeverything.

    Other ideas?
     
  4. webignition

    webignition Well-Known Member

    Joined:
    Jan 22, 2005
    Messages:
    1,880
    Likes Received:
    0
    Trophy Points:
    36
    A bit of an obvious option, but you could always just get rid of the clamavconnector module.

    I doubt many if any users are going to upload viruses via the filemanager either intentionally or accidentally. And then if they did want to upload viruses, they could just as easily do so via FTP therefore bypassing the filemanager's virus scanning.
     
  5. andren

    andren Active Member

    Joined:
    Oct 4, 2005
    Messages:
    34
    Likes Received:
    0
    Trophy Points:
    6
    Yes we could (stopping clamd eliminates the problem btw)

    But why, oh why does it only affect ONE user?
    (All others can upload and don't have this problem)
     
Loading...
Similar Threads - Filemanager Virus Detected
  1. manokiss
    Replies:
    1
    Views:
    282

Share This Page