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Files downloaded are not actual size

Discussion in 'General Discussion' started by serlex, Mar 16, 2012.

  1. serlex

    serlex Well-Known Member

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    Hi,

    I've couple .zip files which are availbale to download from one of my accounts, yet some of my clients are expericing problems downloading the files where it stops after X MBs.

    Example

    14MB file - download completes with 10MB downloaded, no errors etc

    Regards
     
  2. NixTree

    NixTree Well-Known Member

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    Are you able to unzip it without any error?

    Thank you,
    Nibin.
     
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  3. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Check the Apache error log when the download fails to see if you notice any specific error message. The Apache error log is located at:

    Code:
    # /usr/local/apache/logs/error_log
    Thank you.
     
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