Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

Files in public_html but still going to url provider parking page?

Discussion in 'General Discussion' started by Andrew McShane, Feb 3, 2017.

  1. Andrew McShane

    Andrew McShane Registered

    Joined:
    Feb 3, 2017
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    Chicago, IL
    cPanel Access Level:
    Website Owner
    I haven't been able to figure this out for the life of me, (I'm new to getting websites up and running as you can probably tell already). I've been trying to test if i can get my domain page to work however when i type in my url i'm still only shown to the url provider's (namecheap) parking page.

    In my public_html folder i placed a default.html file and its been hours to no avail. I'm assuming i'm missing some step to update the site?

    Any help would be greatly appreciated!
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    44,303
    Likes Received:
    1,847
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Hello,

    Have you changed the name servers at your domain registrar to point to the ones provided to you by your hosting provider?

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
Loading...

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice