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filezilla critical error could not connect to server

Discussion in 'General Discussion' started by hungapt88, Aug 6, 2014.

  1. hungapt88

    hungapt88 Registered

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    Hello, I am trying to connect to my host account by admistrator - Removed - , I use FileZilla but the error happened "critical error could not connect to server"
    I changed the password, but no better.
     
    #1 hungapt88, Aug 6, 2014
    Last edited by a moderator: Aug 7, 2014
  2. triantech

    triantech Well-Known Member

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    Hello :)

    Did you mean the account is already removed by the Administrator ?
     
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  3. 24x7server

    24x7server Well-Known Member

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    Hello,

    I think your are using wrong server details. Please try with correct FTP user name password with the your your server IP instead of your domain name
     
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  4. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello :)

    Try connecting with the server IP address instead of the domain name if you have yet to update the name servers for it.

    Thank you.
     
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  5. durangod

    durangod Well-Known Member

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    Also if you are using configserver firewall try disabling that and test your filezilla. We had a horrible time with not being able to connect awhile back, drove us nuts. My host finally figured out it was CFS blocking the connection and turned it off and our filezilla came right back.

    I currently installed CFS and have not tested my filezilla yet but when i do and i find the setting to allow both i will post it here. But yeah try that, that might be whats happening with u too.
     
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