filezilla critical error could not connect to server

hungapt88

Registered
Aug 6, 2014
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Root Administrator
Hello, I am trying to connect to my host account by admistrator - Removed - , I use FileZilla but the error happened "critical error could not connect to server"
I changed the password, but no better.
 
Last edited by a moderator:

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,910
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Hello :)

Try connecting with the server IP address instead of the domain name if you have yet to update the name servers for it.

Thank you.
 

durangod

Well-Known Member
May 12, 2012
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cPanel Access Level
Website Owner
Also if you are using configserver firewall try disabling that and test your filezilla. We had a horrible time with not being able to connect awhile back, drove us nuts. My host finally figured out it was CFS blocking the connection and turned it off and our filezilla came right back.

I currently installed CFS and have not tested my filezilla yet but when i do and i find the setting to allow both i will post it here. But yeah try that, that might be whats happening with u too.