Filter Incoming Emails by Country Not Accurate?

[gix0970]

I've blocked quite number of countries inside Filter Incoming Emails by Country. This IP address, 46.137.203.205, is blocked and cannot send email to us.
There is message in exim_mainlog

rejected connection in "connect" ACL: Country is banned

.
Upon checking at iplocation.net this IP address is from Singapore but I don't block this country.
I tried to whitelist this IP, in firewall, Trusted SMTP IP address, both don't seem to work.
Any ideas to solve this problem?

TIA
Gix

 

[gix0970]

According to this document https://docs.cpanel.net/whm/email/filter-incoming-emails-by-country/, it seems I have to upgrade my CPanel version in order for GeoIP to be updated

 

[cPRex]

Hey there! Which version of cPanel are you using?

In general, it's hard to keep country-code lists like this accurate. IPs change frequently, and even tools like GeoIP are never going to be 100% accurate, so I'd expect to see some false-positives no matter if things are updated or not.

 

[gix0970]

Thanks for you comment. I just upgraded CPanel to version 102.0.18 and now the GeoIP is updated and emails from that IP can come to us again.