Filter Incoming Emails by Domain - domain format

Missing Lincs

Registered
Jan 5, 2020
2
0
1
UK
cPanel Access Level
Root Administrator
I'm trying to use the 'Filter Incoming Emails by Domain' feature on WHM and it's not working for me.

As I read the guide, if I want to reject emails from [email protected] as an example, I enter *.example.com in the blocked domains list.

Have I got the format correct and am I understanding how this feature is meant to work?

Excuse if the question seems so simple but I'm new to VPS, I've managed much in the configuration but sometimes it's the simple stuff that catches me!
 
Last edited by a moderator:

cPanelLauren

Product Owner
Staff member
Nov 14, 2017
13,298
1,279
313
Houston
Hello,

That should be precisely what you should be doing. This is detailed in the documentation here: Filter Incoming Emails by Domain

If that is not what is occurring I'd suggest opening a ticket with us so that we can look into the issue further.


Thanks!
 

Missing Lincs

Registered
Jan 5, 2020
2
0
1
UK
cPanel Access Level
Root Administrator
Thanks for your reply.

I've had another read of the guide and I think I'm doing what I should.

This is an example of the addresses that send spam:-

[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]

So in the Filter by Domain settings I entered the line:-

*.darlindpika.space

Does that sound right? I can't see that I need to enable anything and the server has been re-booted since adding to the Filter list.