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Filtering BoxTrapper bounces? I thought I had a solution for this....

Discussion in 'E-mail Discussion' started by jols, Mar 13, 2014.

  1. jols

    jols Well-Known Member

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    I noticed that BoxTrapper bounces usually contain this in the header:

    X-BoxTrapper-Match: errmsg: mailer/postmaster

    But then I tried to establish a new filter in /etc/antivirus.exim like so:

    or $message_headers: contains "X-BoxTrapper-Match: errmsg"

    But no dice. Does not work for some reason.

    Any suggestions to get this to work? Perhaps:

    or $message_headers: contains "X\-BoxTrapper\-Match\: errmsg"

    ... or something to that effect?


    Thanks much.
     
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Twitter:
    Hello :)

    You may want to consider utilizing a global filter for Exim. The global filter file is located at:

    Code:
    /etc/cpanel_exim_system_filter
    You can copy this file to a new file and configure Exim to use the custom filter file via the following option under the "Filters" tab in "WHM Home » Service Configuration » Exim Configuration Manager":

    "System Filter File"

    Thank you.
     
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  3. jols

    jols Well-Known Member

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    Thanks for the response. I appreciate it, but I'm not sure what this has to do with my original question?

    There's nothing in cpanel_exim_system_filter that seems to address BoxTrapper messages bouncing back to the cPanel email account holder.
     
  4. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    I was offering an alternative to adding a filter rule to /etc/antivirus.exim to see if that helped allow it to work as you intended.

    Thank you.
     
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