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FIltering Problems

Discussion in 'E-mail Discussion' started by delboy007, Feb 25, 2018.

  1. delboy007

    delboy007 Member

    Jul 30, 2014
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    I have heard people say this filtering is "fantastic" so I must be missing something because is seems to me to be hopeless at stopping spam. If I have a hundred words or phrases I assume I have to enter each one as a separate rule and as the rules are case sensitive the combinations for the input for those hundred words must run into the thousands. I know I can use the regex thing but I have found that overcomplicated and ineffective and still run into the problems of case sensitivey. If it catches a genuine email I have no way of knowing what rules was triggered so fixing he problem is almost immpossible.

    The oulook rules are very simple to use and work well but I want to stop spam at the filter rather than have to download.
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

    Apr 11, 2011
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    Manual filter rules arn't always the best approach when attempting to prevent incoming SPAM. Your access level suggests you do not have root access to the server. I recommend reaching out to your web hosting provider to see if they can enable some additional options (e.g. Greylisting, RBL scanning, DKIM verification) to help prevent incoming SPAM so you don't have to setup custom filter rules.

    Thank you.
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