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Filtering to: and cc

Discussion in 'E-mail Discussion' started by Sickjoce, Jul 26, 2018.

  1. Sickjoce

    Sickjoce Registered

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    How to i create this filter so that every mail i get to this service@ is redirected to:
    box1
    box2
    box3
    box3
    box4

    Also is there a way to keep a copy in the service@ box as well?

    Thank you
     
  2. MikeDVB

    MikeDVB Well-Known Member
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  3. Sickjoce

    Sickjoce Registered

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    This is the exact filter i configured and tested and it only forwarded to: (Not CCed mails).

    I used email filter: Any Header : Contains, and it works good so far. Is there any interaction where this could fail?
     
  4. keat63

    keat63 Well-Known Member

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    I'm no expert, but I would guess that redirect does exactly this......... it redirects.
    So the email would never reach it's intended destination.
    Hence the reason you don't get a copy going to service@.

    Then, would multiple redirects actually work ??
    Logic would say that if it's been redirected to box1, it would either go to box1, or the rule would say "oh wait, scratch that, lets send it to box2, no wait, box3" etc.

    Instead try a forward rule. You can forward to multiple addresses using a comma between the recipients.
     
  5. Sickjoce

    Sickjoce Registered

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    Forward would not work for me. I'm trying to use Service@ as a group email for 5 people.
    So far Any Header > Contains >service@... hasnt failed for a few hours.

    I hope someone with more knowledge explains better.
    Thanks
     
  6. keat63

    keat63 Well-Known Member

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    If your config works, then problem solved.
    However, I'm not sure why a forward rule wouldn't work.
    Bear in mind that a forwarder is different to a filter which is what you are using at the moment.

    In my example image, anything being recieved by service@xxx.com, should also be received to box1@xxx.com, box2@xxx.com and box3@xxx.com

    Effectively duplicating this across 4 mail boxes
     

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  7. cPanelLauren

    cPanelLauren Forums Analyst II
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