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filters.cache hidden?

Discussion in 'E-mail Discussion' started by Jewdebega, Dec 29, 2017.

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  1. Jewdebega

    Jewdebega Member

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    I'm attempting to find the filters.cache / filters.yaml file on my server (running cPanel 66.0.19). However, I'm not seeing the files or usual path. I'm looking under the home/<user>/etc/<domain> folders, but don't see it anywhere. Were these files moved elsewhere or are they hidden now by default?
     
  2. 24x7server

    24x7server Well-Known Member

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    Hi,

    I think that will be created when you create any filtering via the cPanel of the particular account. Check if you have created any filtering from the user's cPanel..
     
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  3. Jewdebega

    Jewdebega Member

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    Yes - I have a fairly extensive global filter setup with 20+ filters.
     
  4. urantian

    urantian Well-Known Member

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    Under "/home/<user>/etc/<domain>", there should be additional folders for each email account username. The filters.cache filters.yaml files are located there.

    Michael Reynolds
     
  5. Jewdebega

    Jewdebega Member

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    The folder is empty.

    Capture2.JPG
     
  6. urantian

    urantian Well-Known Member

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    I checked the directories on one of my domains (also using File Manager), and the files are listed, and not hidden. Perhaps yours are located under /home/username/mail/domain/account. I'm not sure where else they would be. You might need to check with your hosting provider, or cPanel support.

    Michael Reynolds
     
  7. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello,

    The path you are looking for is:

    Code:
    /home/username/.cpanel/filter.yaml
    Thank you.
     
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  8. Jewdebega

    Jewdebega Member

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    Thank you! The File Manager had these folders/files hidden and I had to unhide them, but I did manage to find the necessary file and edit it successfully.
     
  9. cPanelMichael

    cPanelMichael Technical Support Community Manager
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