Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

SOLVED find_outdated_services fails during upcp with Virtuozzo host node access

Discussion in 'General Discussion' started by eduardo valdez, Nov 13, 2017.

Tags:
  1. eduardo valdez

    eduardo valdez Registered

    Joined:
    Nov 11, 2017
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    mexico
    cPanel Access Level:
    Root Administrator
    hi and thank you

    here is the output

    Code:
    Looking for outdated services …
STDERR: Repository 'mariadb' is missing name in configuration, using id


Cpanel::Exception::ProcessFailed/(XID kujqqd) An unknown error in the “Cpanel::Exception::ProcessFailed” package has occurred.
 at /usr/local/cpanel/Cpanel/Exception/CORE.pm line 336.
    Cpanel::Exception::create("ProcessFailed", ARRAY(0x2b013d0)) called at /usr/local/cpanel/Cpanel/Exception.pm line 46
    Cpanel::Exception::__ANON__(__CPANEL_HIDDEN__, ARRAY(0x2b013d0)) called at /usr/local/cpanel/Cpanel/ProcessCheck/Outdated.pm line 252
    Cpanel::ProcessCheck::Outdated::_handle_stderr(Cpanel::SafeRun::Object=HASH(0x2646418)) called at /usr/local/cpanel/Cpanel/ProcessCheck/Outdated.pm line 74
    Cpanel::ProcessCheck::Outdated::outdated_processes() called at /usr/local/cpanel/Cpanel/ProcessCheck/Outdated.pm line 173
    Cpanel::ProcessCheck::Outdated::_outdated_services_for_centos6() called at /usr/local/cpanel/Cpanel/ProcessCheck/Outdated.pm line 100
    Cpanel::ProcessCheck::Outdated::outdated_services() called at /usr/local/cpanel/scripts/find_outdated_services line 65
    scripts::find_outdated_services::__ANON__() called at /usr/local/cpanel/3rdparty/perl/524/lib64/perl5/cpanel_lib/Try/Tiny.pm line 95
    eval {...} called at /usr/local/cpanel/3rdparty/perl/524/lib64/perl5/cpanel_lib/Try/Tiny.pm line 90
    Try::Tiny::try(CODE(0x2aee528), Try::Tiny::Catch=REF(0x21bd9b8)) called at /usr/local/cpanel/scripts/find_outdated_services line 74
    scripts::find_outdated_services::run(scripts::find_outdated_services=HASH(0x2193558)) called at /usr/local/cpanel/scripts/find_outdated_services line 54
     
    #1 eduardo valdez, Nov 13, 2017
  2. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    44,323
    Likes Received:
    1,851
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Could you open a support ticket using the link in my signature so we can take a closer look at the affected system?

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #2 cPanelMichael, Nov 13, 2017
    eduardo valdez likes this.
  3. david364

    david364 Active Member

    Joined:
    Sep 15, 2013
    Messages:
    25
    Likes Received:
    0
    Trophy Points:
    1
    cPanel Access Level:
    Reseller Owner
    I am getting the same message. I do not use kernel care. I'm using Virtuozzo, which my hosting company (ServInt) says updates and protects the kernel. Can WHM please be fixed to stop showing this message? I do not want to restart my server on normal updates.
     
    #3 david364, Nov 19, 2017
  4. Max_LTO

    Max_LTO Registered

    Joined:
    Nov 24, 2017
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    0
    Location:
    Florida
    cPanel Access Level:
    Root Administrator
    I got the same error, thanks to the cpanel November update...
     
    #4 Max_LTO, Nov 24, 2017
  5. cre8gr

    cre8gr Member

    Joined:
    Nov 5, 2014
    Messages:
    8
    Likes Received:
    0
    Trophy Points:
    1
    cPanel Access Level:
    Root Administrator
    Got the same error today after cPanel tried to update:

    Code:
    [2017-11-27 05:16:55 +0200] E Pre Maintenance ended, however it did not exit cleanly (256). Please check the logs for an indication of what happened
    Inside the log:

    Code:
    [2017-11-27 05:12:31 +0200] E    [/usr/local/cpanel/scripts/find_outdated_services] The “/usr/local/cpanel/scripts/find_outdated_services” command (process 24687) reported error number 255 when it ended.
    Running /usr/local/cpanel/scripts/find_outdated_services throws the below error:

    Code:
    Looking for outdated services …
STDOUT: 1227 : /usr/sbin/saslauthd -m /var/run/saslauthd -a pam -n 2
877 : /usr/sbin/snmpd -LS0-6d -Lf /dev/null -p /var/run/snmpd.pid
1228 : /usr/sbin/saslauthd -m /var/run/saslauthd -a pam -n 2


STDERR: Could not open /proc/14568/smaps


Cpanel::Exception::ProcessFailed/(XID ckj7cn) An unknown error in the “Cpanel::Exception::ProcessFailed” package has occurred.
 at /usr/local/cpanel/Cpanel/Exception/CORE.pm line 336.
        Cpanel::Exception::create("ProcessFailed", ARRAY(0x1294660)) called at /usr/local/cpanel/Cpanel/Exception.pm line 46
        Cpanel::Exception::__ANON__(__CPANEL_HIDDEN__, ARRAY(0x1294660)) called at /usr/local/cpanel/Cpanel/ProcessCheck/Outdated.pm line 252
        Cpanel::ProcessCheck::Outdated::_handle_stderr(Cpanel::SafeRun::Object=HASH(0x12a67a0)) called at /usr/local/cpanel/Cpanel/ProcessCheck/Outdated.pm line 74
        Cpanel::ProcessCheck::Outdated::outdated_processes() called at /usr/local/cpanel/Cpanel/ProcessCheck/Outdated.pm line 173
        Cpanel::ProcessCheck::Outdated::_outdated_services_for_centos6() called at /usr/local/cpanel/Cpanel/ProcessCheck/Outdated.pm line 100
        Cpanel::ProcessCheck::Outdated::outdated_services() called at /usr/local/cpanel/scripts/find_outdated_services line 65
        scripts::find_outdated_services::__ANON__() called at /usr/local/cpanel/3rdparty/perl/524/lib64/perl5/cpanel_lib/Try/Tiny.pm line 95
        eval {...} called at /usr/local/cpanel/3rdparty/perl/524/lib64/perl5/cpanel_lib/Try/Tiny.pm line 90
        Try::Tiny::try(CODE(0x12812c8), Try::Tiny::Catch=REF(0x950528)) called at /usr/local/cpanel/scripts/find_outdated_services line 74
        scripts::find_outdated_services::run(scripts::find_outdated_services=HASH(0x926378)) called at /usr/local/cpanel/scripts/find_outdated_services line 54
     
    #5 cre8gr, Nov 27, 2017
  6. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    44,323
    Likes Received:
    1,851
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Hello,

    I moved these posts to a separate thread. Internal case CPANEL-16820 is open to address an issue where /usr/local/cpanel/scripts/find_outdated_services will error (resulting in upcp failures) if a Virtuozzo container is accessed via the host node (e.g. vzctl enter VEID). I'll monitor this case and update this thread with more information as it becomes available. In the meantime, the temporary workaround is to logout of the container from the host node (or ask your VPS provider to do so if you do not have access to the host node).

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #6 cPanelMichael, Nov 28, 2017
  7. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    44,323
    Likes Received:
    1,851
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Hello,

    To update, this is fixed in cPanel version 70 and cPanel version 68.0.25:

    Fixed case CPANEL-16820: Ensure outdated service checker can handle when a virtuozzo is run vzctl.

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #7 cPanelMichael, Jan 5, 2018
(You must log in or sign up to post here.)
Loading...
Similar Threads - find_outdated_services fails during
  1. SJR

    cPanel / Comodo Service SSL Certificate Fails PCI

    SJR, Aug 12, 2018 at 11:31 AM, in forum: Security
    Replies:
    1
    Views:
    63
    cPanelLauren
    Aug 14, 2018 at 11:19 AM
  2. Nabbello

    Engintron load test fails

    Nabbello, Aug 3, 2018, in forum: Workarounds and Optimization
    Replies:
    1
    Views:
    66
    cPanelLauren
    Aug 6, 2018
  3. ehask71

    PCI Fails SSH weak hashing and key exchange

    ehask71, Aug 1, 2018, in forum: Security
    Replies:
    5
    Views:
    87
    ehask71
    Aug 2, 2018
  4. Benjamin D.

    SOLVED AutoSSL fails for some domains attempting to get PKI file on an old/wrong IP

    Benjamin D., Jul 30, 2018, in forum: Security
    Replies:
    2
    Views:
    79
    cPanelMichael
    Jul 31, 2018
  5. Ikeji

    Install on CentOS 6 fails

    Ikeji, Jul 29, 2018, in forum: General Discussion
    Replies:
    2
    Views:
    85
    web-project
    Aug 4, 2018

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Accept Learn More...
    Dismiss Notice