Firewall banning IP due to "imap-login: Disconnected: Inactivity (no auth attempts in 180 secs)"

microvax

Well-Known Member
Mar 4, 2021
51
4
8
Lima
cPanel Access Level
Root Administrator
We have noticed that the IP of certain users are being banned due to this
problem with IMAP connectivity so I was wondering if you can suggest any setting
to avoid this.
 

andrew.n

Well-Known Member
Jun 9, 2020
783
283
63
EU
cPanel Access Level
Root Administrator
I would look into why there was no auth attempts in 3 minutes...it seems something is going on with the email client itself or their connectivity.
 
Jan 22, 2010
6
2
51
cPanel Access Level
Root Administrator
Check your email clients syncing time. If its less than a minute that will create problem with server. Make sure you are using right credentials and the sync time for downloading emails is much longer than a minute. Also are there people with different IPs using the same email id?
 
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