SOLVED Firewall issue with dynamic IP Address and FTP

[AmritMatti]

Hello All

I have strange issue. I have to allow IP every time in csf other wise i am not able to login via ftp.

Status: Connecting to server-ip:21...
Status: Connection established, waiting for welcome message...
Status: Logged in
Status: Retrieving directory listing...
Command: PWD
Response: 257 "/" is your current location
Command: TYPE I
Response: 200 TYPE is now 8-bit binary
Command: PASV
Response: 227 Entering Passive Mode (18,210,54,74,219,147)
Command: MLSD
Error: Connection timed out after 20 seconds of inactivity
Error: Failed to retrieve directory listing
Status: Disconnected from server
Status: Connecting to server-ip:21...
Status: Connection established, waiting for welcome message...
Status: Logged in
Status: Retrieving directory listing...
Command: PWD
Response: 257 "/" is your current location
Command: TYPE I
Response: 200 TYPE is now 8-bit binary
Command: PASV
Response: 227 Entering Passive Mode (18,210,54,74,237,7)
Command: MLSD
Error: Connection timed out after 20 seconds of inactivity
Error: Failed to retrieve directory listing


If i will allow ip in firewall than it's working fine. I have already opened port 21.
is there anything else that i have to be configured?

Thanks in Advance.....

 

[cPanelMichael]

Hello @AmritMatti,

It looks like the ports Pure-FTPd uses for passive mode are blocked on your system. We document how to ensure Pure-FTPd works with passive mode on the link below:

How to Enable FTP Passive Mode - cPanel Knowledge Base - cPanel Documentation

Let me know if this helps.

Thank you.

 

[AmritMatti]

Thanks it's working

 

[cPanelMichael]

Hello @AmritMatti,

I'm glad to see that helped. I've marked this thread as solved.

Thank you.