Active Member
Feb 21, 2013
cPanel Access Level
Root Administrator

I ve a dedicated server and my hosting company is not willing to help me with whm

I need some clarifications:

- the hostname does the domain has to point to the server ip adress?

Before i had But wasn't pointing to the server ip adress.

I've got the following error:

Your hostname ( could not be resolved to an
IP address. This means that /etc/hosts is not set up correctly,
and/or there is no dns entry for Please be
sure that the contents of /etc/hosts are configured correctly, and
also that there is a correct 'A' entry for the domain in the zone

Some or all of these problems can be caused by /etc/resolv.conf
being setup incorrectly. Please check that file if you believe
everything else is correct.

You may be able to automatically correct this problem by using the
'Add an A entry for your hostname' option under 'Dns Functions' in
your Web Host Manager.

So i change it ( is pointing my server ip adress)

- Resolver Configuration: i ve no idea what to do .

In the documentation it said the hosting should provide it but they say they don t .

I didn t change it now i have :

Primary Resolver
Secondary Resolver :
Teritary Resolver (optional) empty

-Nameserver : i just use a domain name that point to the ipadress of the server and i had ns1 ns2 etc...

Is it correct?

-Nameserver IPs

I set the same server ip adress for the 3 ns1 ns2 ns3?

I m guessing i m supposed to have them point to different ip adress but how i find them ?

IU know it is a lot to ask but this is really complicated stuff for me.