I'm renting a webhotel from a Norwegian host, who uses cPanel version 84.0.21. And a couple of days ago I moved my family's email accounts from GSuite accounts to email accounts in cPanel. After searching here and there I ended up using MS Outlook, by adding both GSuite and cPanel accounts and copying emails from one to the other. Immediately the emails were available in Roundcube and on my phone. But I see now that the index has become corrupted. The order of the emails are completely jumbled, suddenly jumping a couple of years back in time. But the emails are all there, just in the wrong order.
Now, I'm a programmer and not a webhotel administrator. But I've searched a bit and found references to Dovecot index files needing to be rebuilt. Several pages are referring to a remove_dovecot_index_files that I don't seem to have available. Other pages are suggesting just deleting the dovecot files, saying that the files will be regenerated at next login. I've tested deleting the files for my own account's Archive folder, which I found here: ~/mail/domain.no/user/mailboxes/Archive/dbox-Mails.
* dovecot.index
* dovecot.index.backup
* dovecot.index.cache
* dovecot.index.index.log
* dovecot.index.index.log.2
But the only file that gets rebuilt is the dovecot.index.log file. And in both Roundcube and cPanel email management the emails are supposedly gone. The disk usage drops from some GB to some MB, even though the files listed above just totals around 34MB (dovecot.index.cache being the largest at 31MB).
Any ideas here? I tried contacting my host for help, but they said they couldn't do anything about this.
Now, I'm a programmer and not a webhotel administrator. But I've searched a bit and found references to Dovecot index files needing to be rebuilt. Several pages are referring to a remove_dovecot_index_files that I don't seem to have available. Other pages are suggesting just deleting the dovecot files, saying that the files will be regenerated at next login. I've tested deleting the files for my own account's Archive folder, which I found here: ~/mail/domain.no/user/mailboxes/Archive/dbox-Mails.
* dovecot.index
* dovecot.index.backup
* dovecot.index.cache
* dovecot.index.index.log
* dovecot.index.index.log.2
But the only file that gets rebuilt is the dovecot.index.log file. And in both Roundcube and cPanel email management the emails are supposedly gone. The disk usage drops from some GB to some MB, even though the files listed above just totals around 34MB (dovecot.index.cache being the largest at 31MB).
Any ideas here? I tried contacting my host for help, but they said they couldn't do anything about this.