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Fixing mail permissions on Restore Multiple Backups freezing (11.30)

Discussion in 'E-mail Discussion' started by Smuxinho, Jun 1, 2011.

  1. Smuxinho

    Smuxinho Member

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    Hi everybody,
    I've get a new server and I had install cpanel to version 11.30 but when I use "Restore Multiple Backups" any account that I restore freeze on "Fixing mail permissions" by several minutes forcing me to click in "Skip This Account". However I have more than 400 accounts to restore and I'm afraid if skipping these accounts my customers will have any type of problems.

    These 400 backup accounts had on a server with cpanel 11.26.

    Thanks in advance for any help.
     
  2. Infopro

    Infopro cPanel Sr. Product Evangelist
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    I had a ticket open with cPanel recently and part of that ticket concerned the WHM > Email > Repair mailbox permissions, tool. An internal case was opened (50100) for it but I'm not aware if your issue is similar to that one exactly. I suggest you put in a ticket to cPanel as it just might be.

    In WHM, near top right corner of page is a new drop down menu, titled Support. Click the Contact cPanel link.
     
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