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folder visibile via ftp but not in Cpanel :(

Discussion in 'General Discussion' started by Giulia, Dec 30, 2009.

  1. Giulia

    Giulia Registered

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    Hello, sorry for my english I don't speak very well :/

    I create one folder in "www" via ftp client, but is not visible in Cpanel and if I create a folder via cpanel not is visible in ftp client.
    The site is visible on the web but there isn't a folder on my Cpanel.
    Could someone help, please?
     
  2. Infopro

    Infopro cPanel Sr. Product Evangelist
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    Your host can, I'm sure of it. What did you name the folder exactly, and where is it located on your account? Not sure that matters but I'm curious.
     
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  3. Giulia

    Giulia Registered

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    The folder is called "blog" and it's in "www", I need to put a password for this folder but it's not visible in Cpanel :(
    My host has worked fine approximately 7 days ago and the others folders are visible in my Cpanel and ftp client.
    What's wrong?

    There are some errors here:

    http://img13.imageshack.us/img13/8894/cpanely.jpg
     
    #3 Giulia, Dec 30, 2009
    Last edited: Dec 30, 2009
  4. Giulia

    Giulia Registered

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    There are some errors here:

    [​IMG]
     
  5. thewebhostingdi

    thewebhostingdi Well-Known Member

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    Please make sure that you have appropriate permission and assigned the proper ownership to the blog folder?
     
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  6. Infopro

    Infopro cPanel Sr. Product Evangelist
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    Those red & yellow icons in your image have nothing to do with your problem I don't think. Although you might want to contact your host (hosting provider/server administrator/whomever you pay your bill to for your account) and let them know about them.

    They (your host) can also take a look at your account for problems regarding directory creation. Meantime, you might try another browser with the File Manager just to rule out any browser issues there.
     
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