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folder visibile via ftp but not in Cpanel :(

Discussion in 'General Discussion' started by Giulia, Dec 30, 2009.

  1. Giulia

    Giulia Registered

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    Hello, sorry for my english I don't speak very well :/

    I create one folder in "www" via ftp client, but is not visible in Cpanel and if I create a folder via cpanel not is visible in ftp client.
    The site is visible on the web but there isn't a folder on my Cpanel.
    Could someone help, please?
     
  2. Infopro

    Infopro cPanel Sr. Product Evangelist
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    Your host can, I'm sure of it. What did you name the folder exactly, and where is it located on your account? Not sure that matters but I'm curious.
     
  3. Giulia

    Giulia Registered

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    The folder is called "blog" and it's in "www", I need to put a password for this folder but it's not visible in Cpanel :(
    My host has worked fine approximately 7 days ago and the others folders are visible in my Cpanel and ftp client.
    What's wrong?

    There are some errors here:

    http://img13.imageshack.us/img13/8894/cpanely.jpg
     
    #3 Giulia, Dec 30, 2009
    Last edited: Dec 30, 2009
  4. Giulia

    Giulia Registered

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    There are some errors here:

    [​IMG]
     
  5. thewebhostingdi

    thewebhostingdi Well-Known Member

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    Please make sure that you have appropriate permission and assigned the proper ownership to the blog folder?
     
  6. Infopro

    Infopro cPanel Sr. Product Evangelist
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    Those red & yellow icons in your image have nothing to do with your problem I don't think. Although you might want to contact your host (hosting provider/server administrator/whomever you pay your bill to for your account) and let them know about them.

    They (your host) can also take a look at your account for problems regarding directory creation. Meantime, you might try another browser with the File Manager just to rule out any browser issues there.
     
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