Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Force Password Change Doesn't Work

Discussion in 'Security' started by drewkev, Jan 3, 2017.

  1. drewkev

    drewkev Registered

    Joined:
    Jan 3, 2017
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    USA
    cPanel Access Level:
    Root Administrator
    Docs say once this is done it will force the user to change their pwd, I've tried this on a test account and I get the "success" but when I login to the test account it lets me in fine and doesn't require me to change my pwd.

    cpanel - 11.60.0.28
    OS - Red Hat Enterprise Linux Server release 7.3 (Maipo)
     
  2. 24x7server

    24x7server Well-Known Member

    Joined:
    Apr 17, 2013
    Messages:
    1,480
    Likes Received:
    60
    Trophy Points:
    28
    Location:
    India
    cPanel Access Level:
    Root Administrator
  3. drewkev

    drewkev Registered

    Joined:
    Jan 3, 2017
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    USA
    cPanel Access Level:
    Root Administrator
    Yes I've tried this, I get the success after I submit but I can log directly in afterwards and it doesn't force me to change my password. Any suggestions?
     
  4. Infopro

    Infopro cPanel Sr. Product Evangelist
    Staff Member

    Joined:
    May 20, 2003
    Messages:
    15,745
    Likes Received:
    310
    Trophy Points:
    433
    Location:
    Pennsylvania
    cPanel Access Level:
    Root Administrator
    Twitter:
    Make sure you're logging in as the cPanel user with his credentials, not root or Resellers password. You might try another browser or clear your browser cache as well.
     
Loading...

Share This Page