If you are on a shared host, you have no other option but to contact the hosting provider as suggested by geobaby. On a VPS OR dedicated server, you can reset it from WHM. But, to do that you need to have the root password 
Hello
Correct, as mentioned by the other posters, you must contact your web hosting provider for assistance with resetting the account password.
Thank you.
Correct, as mentioned by the other posters, you must contact your web hosting provider for assistance with resetting the account password.
Thank you.
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