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forgot password WHM

Discussion in 'General Discussion' started by tima, Aug 2, 2016.

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  1. tima

    tima Registered

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    hi,

    it's the first time that i use cpanel, so my probleme is: when i try to connect to my WHM acount,the message showed: login invalid, how can i reset my passord some help please!
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    Ensure you are accessing Web Host Manager with the "root" username, and that you are accessing cPanel with the individual account username. Let us know the specific URL, using an example domain name, you are using to access Web Host Manager if the issue persists.

    Thank you.
     
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