I could not reproduce this behavior using the "Edit Blacklist" option in the BoxTrapper interface. Could you let us know which version of cPanel is installed on your system?I just took a look at the actual blocked emails in my blacklist which were added by BoxTrapper (not me manually) and instead of having "from .+\@test\.com" it has "from @test\.com
So is the ".+\" required because it is not being added by BoxTrapper. I would appreciate your explanation.
InMotionHosting has not been very helpful on specific problems in the past. They have always told me that the system is not perefect and sometimes things get past.I removed the list you posted because it's not necessary for this thread. I reccomend consulting with your web hosting provider if you experience issues with your black list. They will be able to check the Exim logs to verify if BoxTrapper is blocking the address. Note that the existing entry should work as expected.
I don't see a problem with how BoxTrapper formatted the email address you entered. Is it not functioning as you expected?I understand that you have limits and I will try to understand and in this case the format of a blocked email should be something that someone would think is easily resolved.
I have some issues with BoxTrapper as you can see from my other posts but I don't believe that the issues have to do with BoxTrapper not blacklisting emails. It just seemed to me that everyone is giving me information about the format of the blacklist and it does not appear to coincide with what is actually in the list.I don't see a problem with how BoxTrapper formatted the email address you entered. Is it not functioning as you expected?
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