Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

FormMail getting 'The connection was reset'

Discussion in 'E-mail Discussion' started by arvin1844, Dec 20, 2013.

  1. arvin1844

    arvin1844 Member

    Joined:
    Feb 4, 2012
    Messages:
    6
    Likes Received:
    0
    Trophy Points:
    51
    cPanel Access Level:
    Root Administrator
    Hello Guys,

    I have a formmail script which is working well. But after few hours it will have error when we submit information to the html form. For fixing this I have to run /scripts/restartsrv_httpd . There is nothing on apache error log.

    Apache/2.2.22
    PHP 5.3.27
    Available handlers: suphp dso fcgi cgi none
    DEFAULT PHP: 5
    PHP4 SAPI: none
    PHP5 SAPI: suphp
    SUEXEC: enabled
    RUID2: not installed

    It is a html form which has the action to formmail.pl in cgi-bin directory. Please not that it is working for few hours. After I am getting 'The connection was reset' in Firefox and then I have to run /scripts/restartsrv_httpd for fixing this.

    Any ideas why?
     
    #1 arvin1844, Dec 20, 2013
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    45,214
    Likes Received:
    1,936
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Twitter:
    Hello :)

    Could you run EasyApache to ensure you are using the most recent version of Apache available? It shows version 2.2.22 whereas version 2.2.26 is available. Also, are you positive there are no entries in /usr/local/apache/logs/error_log regarding this issue?

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #2 cPanelMichael, Dec 20, 2013
  3. arvin1844

    arvin1844 Member

    Joined:
    Feb 4, 2012
    Messages:
    6
    Likes Received:
    0
    Trophy Points:
    51
    cPanel Access Level:
    Root Administrator
    Hello,

    Yes, its sure that there is nothing on apache error log. Are you sure that we need upgrade apache to 2.2.26 for fixing this?




     
    #3 arvin1844, Dec 20, 2013
  4. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    45,214
    Likes Received:
    1,936
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Twitter:
    I found a similar instance of this issue and running EasyApache resolved the problem. However, more likely, there are some custom settings or restrictions you have in-place that is resetting the connection. You are welcome to submit a support ticket and have us take a closer look. Post the ticket number here so we can update this thread with the outcome.

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #4 cPanelMichael, Dec 20, 2013
(You must log in or sign up to post here.)
Loading...
Similar Threads - FormMail getting 'The
  1. Edwin Tjallings

    FormMail no longer working on cPanel 70?

    Edwin Tjallings, May 23, 2018, in forum: E-mail Discussion
    Replies:
    5
    Views:
    471
    cPanelMichael
    Jun 19, 2018
  2. Alexandre Duran

    Enable formmail.cgi config?

    Alexandre Duran, Oct 25, 2017, in forum: E-mail Discussion
    Replies:
    1
    Views:
    795
    cPanelMichael
    Oct 26, 2017
  3. z3d3m0n

    tmp getting filled up

    z3d3m0n, Nov 7, 2018, in forum: General Discussion
    Replies:
    2
    Views:
    65
    z3d3m0n
    Nov 12, 2018 at 1:49 AM
  4. Jade-Prince

    all subdomains/Subfolders are getting redirected

    Jade-Prince, Nov 7, 2018, in forum: General Discussion
    Replies:
    3
    Views:
    70
    cPanelMichael
    Nov 9, 2018
  5. kalsta

    POP mail not getting removed from server automatically

    kalsta, Sep 2, 2018, in forum: E-mail Discussion
    Replies:
    5
    Views:
    166
    cPanelMichael
    Nov 8, 2018

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Accept Learn More...
    Dismiss Notice