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Forward email without keeping a copy?

Discussion in 'E-mail Discussions' started by jhkoning, Jul 13, 2017.

  1. jhkoning

    jhkoning Registered

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    Hi there,
    I'm new to cPanel, have been using Plesk for years.
    What I'm trying to do is this.
    Forward all mail to address a: someone@domain.com to another address: someoneelse@domain.net
    domain.com is hosted by me, but what I'm trying to do is avoid any msg's sent to someone@domain.com ending up sitting in that mailbox on the server.
    I have been doing some reading, & it *may* be that I don't actually need a mailbox for the forwarder to work - is that correct?
    This is how I had things set up on my old hosting under Plesk - no mailbox, just a forwarder.
    What exactly is the difference between a forwarder & an alias in this situation (under cPanel)?
    Is one a better solution than the other?
    Any advice very much appreciated.
    Thanks,.
    Jason
     
  2. jhkoning

    jhkoning Registered

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    I should add, are there any tools or services I can use to help troubleshoot email issues?
     
  3. Infopro

    Infopro cPanel Sr. Product Evangelist
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    Twitter:
    That's correct.

    Sure, open this page: Newsletters spam test by mail-tester.com
    Send an email to the email shown. Refresh that page for tips and details about your email address.
     
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  4. jhkoning

    jhkoning Registered

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    Thanks, am waiting on the hosting company to come back to me now as I'm still having no luck getting the forwarded email.

     
  5. jhkoning

    jhkoning Registered

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    Ok, I'm still not having any luck.
    So...
    1. should I use a filter or a forwarder?
    2. if a filter - should it be an account level filter, or a user level filter? (I have multiple domains under this account).
    3. if a filter - are there any recommended ways to set this up? (see attached)
    Is it really this difficult to set up a mail forwarder in cPanel? Or am I just making a meal of it?
    Thank you :)
     

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  6. Infopro

    Infopro cPanel Sr. Product Evangelist
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    If I understand your need properly, a forwarder should work for you. It's also quite painless to create one.
    What sort of issue are you having exactly?
     
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