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Forward problem

Discussion in 'E-mail Discussion' started by Leszek Bal, Apr 5, 2016.

  1. Leszek Bal

    Leszek Bal Member

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    Hello,

    I've got an e-mail x@xxx.xx created to all automatic mail like reports from routers, servers etc. The mails are sends to the account on the same domain some@xxx.xx. From that account mail are forwarded to gmail. Gmail cant recognize those mail and get info:
    "Gmail cannot recognize is that message was sent from the domain xxxx.xx"
    On headers I see:

    Delivered-To: xxxx@gmail.com
    Received: by 10.194.158.37 with SMTP id wr5csp632477wjb;
    Tue, 5 Apr 2016 13:18:51 -0700 (PDT)
    X-Received: by 10.194.89.70 with SMTP id bm6mr14372319wjb.0.1459887531215;
    Tue, 05 Apr 2016 13:18:51 -0700 (PDT)
    Authentication-Results: mx.google.com;
    spf=softfail (google.com: domain of transitioning SRS0=1mQm1=QA=xxx.xx=alerty@xxx.xx does not designate 81.15.162.130 as permitted sender) smtp.mailfrom=SRS0=1mQm1=QA=xxx.xx=alerty@xxx.xx
    Received-SPF: softfail (google.com: domain of transitioning SRS0=1mQm1=QA=xxx.xx=alerty@xxx.xx does not designate 81.15.162.130 as permitted sender) client-ip=81.15.162.130;
    Message-ID: <57041dab.440e1c0a.5a780.2b57MFETCHER_ADDED@google.com>


    It looks like the sender IP is not of the my server but the sender(router,server etc.)

    How to solve the problem.
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello :)

    I believe the SRS feature introduced in cPanel version 54 should address this issue:

    54 Release Notes - Documentation - cPanel Documentation

    To use SRS, enable the "Enable Sender Rewriting Scheme (SRS) Support" option in "WHM >> Service Configuration >> Exim Configuration Manager >> Basic Editor".

    Thank you.
     
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  3. Leszek Bal

    Leszek Bal Member

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    The problem was different, I've check - mail was fetched from server by gmail. After setting forward on account everything is fine.

    I hurried up, sorry
     
  4. cPanelMichael

    cPanelMichael Forums Analyst
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    I am happy to see the issue is now resolved. Thank you for updating us with the outcome.
     
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