Forwarding / SRS Issues

[wswd]

Hello,

A client is having some email forwarding issues. We use mailbaby/mailchannels, and they are saying that everything is fine on their end. They can see on the log that SRS is not working properly on the server.

Forwarding works fine for most domains except Gmail and Yahoo. Yahoo, don't really care, but Gmail is very important, as a lot of their clients use Gmail accounts. Is there some inherent issue with Gmail not working with SRS, or is there something else potentially at play?

Thanks!

 

[cPRex]

Hey there! Can you let me know what specific error you're seeing from the logs, without sharing any public domain information? That might help us point you in the right direction.

 

[wswd]

Hey there! Can you let me know what specific error you're seeing from the logs, without sharing any public domain information? That might help us point you in the right direction.

I'm not really seeing any errors, other than the mail is just not being sent, because the address is not being rewritten properly.

 

[cPRex]

Can you get me more details on *how* you're seeing the address not being rewritten properly? I don't understand the whole process that you're seeing on your side.

If you have root access, you're always welcome to create a ticket.