Forwarding / SRS Issues

wswd

Well-Known Member
Aug 9, 2005
148
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178
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Root Administrator
Hello,

A client is having some email forwarding issues. We use mailbaby/mailchannels, and they are saying that everything is fine on their end. They can see on the log that SRS is not working properly on the server.

Forwarding works fine for most domains except Gmail and Yahoo. Yahoo, don't really care, but Gmail is very important, as a lot of their clients use Gmail accounts. Is there some inherent issue with Gmail not working with SRS, or is there something else potentially at play?

Thanks!
 
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wswd

Well-Known Member
Aug 9, 2005
148
28
178
cPanel Access Level
Root Administrator
Hey there! Can you let me know what specific error you're seeing from the logs, without sharing any public domain information? That might help us point you in the right direction.
I'm not really seeing any errors, other than the mail is just not being sent, because the address is not being rewritten properly.
 

cPRex

Jurassic Moderator
Staff member
Oct 19, 2014
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Can you get me more details on *how* you're seeing the address not being rewritten properly? I don't understand the whole process that you're seeing on your side.

If you have root access, you're always welcome to create a ticket.