Foundations and Beginnings - an intro to X4


Oct 19, 2011
Sugarland, TX
cPanel Access Level
Website Owner
To put it bluntly, I seem to have a whole superstructure with no foundation. But I’m working on the foundation.” - Marilyn Monroe.

It’s probably safe to say, this is the first article about UI/UX that you have ever read that quoted Marilyn Monroe. With a few exceptions, cPanel and WHM are in the same situation, especially when it comes to a solid cohesive foundation for design.

cPanel has been at the forefront of the managed hosting business since its inception. The changes that you are starting to see in WHM and cPanel ‘x4’ are helping us maintain and strengthen that lead position. More importantly these changes will strengthen our customers and partners as well.

According to Microsoft, by 2014 more than 50% of web traffic will be on mobile browsers. Mobile content has been adopted by the mainstream faster than radio, television, color television, and the PC combined.

Some numbers to think over:

Clearly, the mobile web is a very important part of technology today. Unfortunately, many cPanel conference attendees have commented that WHM and cPanel are difficult if not impossible to use on a smartphone or tablet.

We have listened to our customers and partners, and WHM and cPanel x4 are moving toward that mobile web. Often, when a native app is created, the result is an app for iOS or Android and maybe a website. We are developing our software with an intuitive user interface that works on iPhones, Androids, Blackberrys, tablets, and YES even desktops.

Over the past few months, the UI department has been building that mobile friendly foundation that will be the future of cPanel and WHM. Our software is and will continue to be responsive, flexible, and more useable on any device, not just a desktop computer.

We are developing WHM and cPanel to include:

  • An optimal viewing experience
  • Easy usability with a minimum of resizing—across a wide range of devices
  • A clear “Call to Action” on each interface
  • Intuitive work flow for completing tasks quickly
  • Improved support for RtoL users

A small preview: (some may have already seen this from the other forum post.)


James Thompson
UI Designer
cPanel inc.
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